Business Analyst leading recurring services engagements for Sitetracker customers. Translating operational needs into Salesforce - based platform solutions, backlogs, and adoption improvements.
About the role
- Product Management Analyst supporting data analytics, reporting, and governance at RBC, a Canadian bank. Building dashboards and translating data insights into product decisions.
Responsibilities
- Support data and business analytics activities within the Product Management Team in the Chief Data Office
- Develop data storytelling materials and communications
- Leverage metadata for in-depth analysis of product development or enhancement workstreams
- Contribute to evaluating alignment between product initiatives, consumer needs, and company priorities
- Collaborate with subject matter experts to understand data and analysis outcomes
- Build and maintain Collibra views and dashboard reports for varied audiences
- Support tactical reporting while strategic solutions are in progress
- Communicate information summaries with clear visualizations and insights to help leaders make decisions
- Maintain requirement documents and user guides
- Monitor and triage shared inbox communications
- Support regular release notes and Connect page maintenance
- Work with teams to implement solutions and improve services
- Track progress and maintain visibility on key projects
- Highlight discrepancies between internal policy and procedures and product capabilities
Requirements
- 5+ years of experience in data and product management
- Intermediate experience with SQL, Tableau and database technologies like PostgreSQL
- Experience in Financial Services with exposure to data activities
- Comfort in asking clarifying questions with internal and external subject matter experts
- Ability managing multiple priorities at once
- Strong written and verbal communication skills
- Solid skills in Microsoft Office (Excel, PowerPoint)
- Familiarity with program management tools (e.g., JIRA, Microsoft) (nice-to-have)
- Knowledge of global data management regulations (e.g., BCBS 239, FRB) (nice-to-have)
- DCAM Certified (nice-to-have)
Benefits
- A comprehensive Total Rewards Program including bonuses and flexible benefits, competitive compensation, commissions, and stock where applicable
- Leaders who support your development through coaching and managing opportunities
- Ability to make a difference and lasting impact
- Work in a dynamic, collaborative, progressive, and high-performing team
- A world-class training program in financial services
- Flexible work/life balance options
- Opportunities to do challenging work
Job title
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Degree requirement
No Education Requirement
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