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Manager, Portfolio Management – Collections
LinkedIn Recruiter Post
Manage secured and unsecured collections portfolios, monitor delinquency trends, and execute strategies to optimize performance and customer experience.
About the role
- Engineering Manager leading engineering delivery for card program expansion across new markets at Reap, a fintech integrating traditional finance with digital assets.
Responsibilities
- As an Engineering Manager for Card Market Expansion, you will lead the engineering effort to launch and sustain Reap's card programs across new markets in NA, EMEA, and LATAM
- You'll own the end-to-end engineering delivery for market entry: from local regulatory integration and processor configuration, to coordinating cross-team dependencies (Treasury, Onboarding, Compliance, Infrastructure, and Data Warehouse), to ensuring stable, supported operations after go-live
- This is a high-ownership, hands-on leadership role that sits at the intersection of product delivery, compliance requirements, and cross-functional engineering
- You'll guide engineering strategy, participate in technical design, and be instrumental in shaping how Reap scales its card issuing infrastructure across multiple regulatory environments
- Own the engineering workstream for card program compliance across NA, EMEA, and LATAM markets — including local Visa/Mastercard network rules, BIN sponsor obligations, open banking requirements, and regional regulatory frameworks
- Integrate with local vendors, issuer processors, and BIN sponsor systems to meet market-specific technical requirements
- Drive sequenced delivery across all dependent teams: Card Platform, Treasury/Ledger, Onboarding/KYC-KYB, Regulatory Reporting, Chargeback/Disputes, Infrastructure, Data Warehouse, and Security Governance
- Establish on-call runbooks, incident response playbooks, and SLAs for each live market
Requirements
- 8+ years of software engineering experience with 2+ years in a technical leadership or management role
- Proven experience in building and operating systems in one or more of the following: payments, risk/fraud systems, card infrastructure, financial reconciliation, or API platforms
- Demonstrated ability to lead cross-functional engineering initiatives and drive architectural decisions
- Strong systems thinking; ability to design fault-tolerant, observable, and scalable services
- Hold a high bar for code quality, reliability, and peer review, and value working closely with others who do the same
- Communicate clearly, challenge ideas respectfully, and help raise the quality of the whole team
- Our main stack is TypeScript, Node.js, NestJS, and AWS, but we value strong engineering fundamentals over any specific toolset
Benefits
- Flexible hybrid work environment with a global, collaborative team
- Insurance coverage after probation
- Reap Card stipend
- Use of AI tools at work — and the space to learn, experiment, and grow with them
- A culture of innovation, inclusion, and continuous learning
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