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About the role
- Resourcing Manager coordinating medical communications production teams, workloads, freelancers, and vendors at Red Nucleus. Supporting project planning, budgets, timelines, and operational improvements for life sciences clients.
Responsibilities
- Analyze project demands, resource availability, and constraints to develop resource allocation plans with team leads
- Maintain a skills matrix across departments to assign appropriate resources to projects
- Manage and monitor freelance staff across creative, scientific, production, and technical roles
- Act as the primary contact with freelance agencies
- Maintain freelance approval and onboarding processes
- Monitor freelance budgets and report spend and allocation to senior leadership
- Control workflow by monitoring production progress and adjusting resourcing
- Lead regular resourcing meetings to review workloads, identify overages, and reallocate resources
- Assign tasks, provide status updates, communicate roadblocks, and identify overflow resources
- Monitor team utilization and collaborate with department leads to achieve targets
- Lead process improvement initiatives with the PMO and Capability heads
- Support the Client Engagement team with communications, planning, resourcing, timelines, budgets, and change management in the Agency Management System
- Manage third-party vendor contracts and relationships
- Generate reports and develop or update templates, SOPs, estimation tools, and other project resources
- Perform other tasks delegated by the Director, Operations
Requirements
- BA/BS required
- 2–5 years of related industry experience
- Strong communication, organization, and negotiation skills
- Ability to bridge Project Management with production departments
- Ability to assign and resource team members as a single point of contact for project leads
- Growth mindset and ability to manage and drive change
- Ability to adjust workload balance within an agency management system
- Process improvement and documentation skills
- Ability to understand project pipelines, sales data, workload balance, and hiring decisions
- Understanding of skills required across varied production tactics and therapeutic areas
- Diverse production background is an asset
- Ability to develop trusted relationships
- Ability to translate vague details into project scope, ballpark costs, estimates, and risk-mitigating assumptions
- Strong prioritization and roadblock-removal skills
- Superb communication skills
- Ability to ensure the right tasks are assigned to the right people
Benefits
- Hybrid work option for employees local to the Toronto area
- Rich working environment
- Meaningful work, a true sense of community and fun
- Employee celebrations
- International recognition as a “Great Place to Work”
- Equal opportunity and inclusive workplace
Job title
Job type
Experience level
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