Senior Product Manager focusing on onboarding and activation in Clio's legal AI technology. Leading the onboarding experience for new customers over the first 120 days across multiple products.
About the role
- Senior Product Manager responsible for leading product strategy and execution for a digital banking platform. Focusing on outcomes and delivering high-value solutions for small businesses.
Responsibilities
- Own impactful products end-to-end: define the vision, set the roadmap, and deliver high-impact outcomes
- Treat your product like a business: define and track KPIs, monitor performance, and make decisions rooted in data, customer insights, and company goals
- Ship high-quality products from ideation to launch: partner closely with design and engineering
- Build and tell the story for your product: create clear narratives that inspire leadership, partners, and customers
- Stay deeply connected to SMB customers: immerse yourself in their workflows and pain points
- Collaborate cross-functionally: work with Sales, Marketing, and Customer Experience teams
- Partner externally and internally: navigate and evaluate strategic partners
- Champion product culture at Relay: bring curiosity, ownership, and a high bar for quality
Requirements
- At least five years of product management experience
- Proven ability to take ownership of a product area and influence broader strategy
- Strong data competency with the ability to self-serve metrics and write basic SQL queries
- Excellent storytelling and communication skills
- Experience working closely with engineering and design as part of a leadership trifecta
- Demonstrated success working cross-functionally with Sales, Marketing, and Customer Experience teams
- Comfort working in ambiguous environments while bringing structure and clarity
- Experimental & curious in your approach to product management
Benefits
- Health insurance
- Retirement plans
- Paid time off
- Flexible work arrangements
- Professional development
- Bonuses
- Stock options
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