Technical Writer documenting vCluster Labs’ Kubernetes tenant - isolation and AI infrastructure platform. Verifying procedures through hands - on tenant - cluster testing and collaborating with engineers.
About the role
- Senior Technical Writer at Relay crafting user-facing communication for a digital banking platform. Collaborate cross-functionally to improve onboarding and product clarity in user experiences.
Responsibilities
- Own and evolve the voice and tone across the Relay product
- Conduct customer interviews to understand user needs
- Identify friction points and improve onboarding and feature discovery
- Collaborate with Product Management and Product Design
Requirements
- 5+ years of experience in technical writing, UX writing, or content design
- Strong portfolio of in-product writing
- Strategic thinking about language
- Customer champion mentality
- Highly collaborative
- Exceptional project management skills
- Metrics-driven with defined KPIs
Benefits
- Compensation follows impact
- Employees encouraged to discuss compensation during hiring process
- Perks and benefits detailed in the Candidate Hub
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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