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About the role
- Christmas Kettle Coordinator overseeing Salvation Army holiday donation sites and campaign workers in Burlington. Coordinating staffing, kettle logistics, donor support, and donation security.
Responsibilities
- Attend training/orientation on The Salvation Army and the Christmas Kettle Campaign
- Support delivery of kettles to zone locations before campaign staff and volunteers arrive
- Ensure donations are delivered to a secure location at the end of each shift
- Communicate daily issues and supply deficiencies to the supervisor
- Orient and remind staff and volunteers about proper kettle handling and duties
- Supervise, support, assign, recruit, and manage the performance of campaign workers and volunteers
- Visit locations during shift changes and intermittently
- Ensure accurate and timely submission of weekly timesheets and mileage reports
- Remain at kettles for the full shift until relieved, ensuring donation security
- Respond to donor questions about Salvation Army ministries and programs
- Promote, coordinate, and oversee campaign worker and volunteer activities
- Schedule staff and volunteers and respond to emergency absences
- Foster positive working relationships with kettle sites
- Coordinate daily delivery and pickup of kettles and handle emergency deliveries or pickups
- Host at a kettle as required to provide coverage for breaks
- Ensure kettle locations have adequate literature and supplies
- Record statistical data and prepare weekly timesheets
- Retrieve all equipment and supplies from kettle locations after the campaign
- Perform other related duties as required
Requirements
- Some high school coursework; completion of high school is an asset
- Minimum of one year of related experience or working in customer service
- Money handling experience is an asset
- Experience in office administration
- Strong skills and experience using Microsoft Word and Excel
- Valid Ontario Class “G” Driver’s License required
- Personal vehicle and insurance required
- Current driver’s abstract satisfactory to The Salvation Army required
- Ability to lift/move 9 to 12 kgs (20–25 lbs.)
- Ability and willingness to undergo applicable screening and background checks successfully
- Original copy of a Background Check screening
- Ability and willingness to develop an understanding and support for The Salvation Army’s mission and purpose in Canada
- Excellent interpersonal, communication, listening, problem-solving, analytical, customer service, and confidentiality skills
- Ability to multitask and work in a fast-paced setting
- Compliance with OH&S Act and Regulations and The Salvation Army’s health and safety policies and procedures
Benefits
- Reasonable accommodation upon request
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