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About the role

  • Store Manager leading Salvation Army thrift-store operations in Saskatoon or Regina. Managing sales, staffing, inventory, budgets, customer service, and donation processing.

Responsibilities

  • Direct all store operations to meet sales targets and control expenses while maintaining customer service standards
  • Hire, orient, train, evaluate, recognize, discipline, and terminate staff according to Territorial/National standards
  • Manage health and safety, labour, and employee relations issues at store level
  • Decide on in-store promotions and auctions and monitor competitors’ stock and marketing trends
  • Plan store layouts, window displays, and merchandise displays
  • Determine and maintain appropriate inventory levels using spot checks and weekly sales records
  • Control inventory by ensuring donations are retrieved, sorted, and priced appropriately
  • Ensure store safety and cleanliness, including snow removal, clear fire exits, and spill cleanup
  • Prepare sales, staffing cost, payroll, financial, and other reports for National and Regional offices
  • Work with Salvation Army agencies to deliver emergency and disaster services as assigned by the District Manager
  • Plan, organize, direct, and control all store operations
  • Help store associates connect with customers and demonstrate a value-driven workforce
  • Establish and manage the in-store budget within guidelines
  • Execute budgetary objectives by attaining sales margins and maintaining staff cost ratios and profit objectives
  • Ensure nightly sales are deposited into the appropriate financial institution
  • Analyze store financial statements and strategize actions to attain financial goals and monitor cost of goods
  • Supervise 10 or more full-time, part-time, and/or volunteer staff
  • Report directly to the District Manager
  • Perform other work-related duties as assigned

Requirements

  • Willingness to develop an understanding of and support for The Salvation Army’s mission and purpose in Canada
  • Compliance with OH&S Act and Regulations and The Salvation Army’s health and safety policies and procedures
  • Alternative combination of education and experience may be considered
  • Completion of College Diploma in Business Retail Management or equivalent an asset
  • Basic accounting skills required
  • First aid training required or willingness to learn in-house
  • Working knowledge of Microsoft Office applications
  • 3 years of progressive experience in retail
  • Thrift retail experience an asset
  • Fashion background an asset
  • Microsoft Office: PowerPoint, Excel, Word required
  • Experience working for a not-for-profit/charitable organization and retail experience an asset
  • French language an asset
  • Communication, organizational, problem-solving, relationship management, and negotiation skills required
  • Attention to detail
  • Ability to lead and develop a team
  • Ability to successfully undergo applicable screening and background checks

Benefits

  • Permanent full-time position
  • First aid training required or willing to learn in-house
  • Reasonable accommodation upon request
  • Overtime may be available as needed

Job title

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$52,520 - CA$65,645 per year

Degree requirement

No Education Requirement

Tech skills

Thrift

Location requirements

OnsiteSaskatoonCanada

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