Technical Representative supporting iLOQ’s sustainable digital locking and access management systems. Resolving customer cases and training sales teams, partners, and end users across North America.
About the role
- Field Service Representative for Variable Frequency Drives at Innomotics coordinating installations, maintenance, and customer training. Role requires significant technical experience and travel within Canada.
Responsibilities
- Perform Commissioning installations, Preventative Maintenance, sophisticated trouble shooting, problem analysis and product specific service on Innomotics product line.
- Provide customer training on maintenance and operation of MV VFD systems.
- Performs sophisticated maintenance on tools, test equipment, etc.
- Must be proficient with use of various hand tools, torque wrenches, etc.
- Ability to climb ladders, stairs and work at height, as the need arises.
- Ability to lift heavy objects, bending & reaching, as the need arises.
- Completes documentation of all work performed – Commissioning, Preventative Maintenance, Upgrades, trouble shooting, etc.
Requirements
- Electrical/Electronic Technician or similar Engineering degree/diploma/certificate required.
- 4+ years of technical hands-on experience specific to electrical measurement equipment.
- Working proficiency with electrical measurement equipment including multimeters, oscilloscopes, and various niche equipment for communication and network systems.
- Adept at field service, troubleshooting and commissioning activities for Variable Frequency Drive products.
- Validated troubleshooting techniques and excellent interpersonal communication skills.
- Candidate should be able to read and understand electrical plans, specifications, drawings, and installation schematics.
- 80% Travel required with the position.
- Knowledge of Innomotics product experience in Perfect Harmony VFDs and Sinamics equipment.
Benefits
- Competitive compensation based on qualifications.
- Pension benefits.
- Medical, dental, prescription and vision coverage.
- Competitive vacation plan.
- Diversity and inclusive focus.
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