Solutions Architect integrating Sardine’s fraud and compliance platform for US and Canadian public-sector clients. Leading API-driven implementations, onboarding, documentation, and deployment delivery.
Responsibilities
Lead implementation and integration efforts for fraud and compliance products
Work closely with clients and provide end-to-end support during their onboarding process
Own APIs, SDK documentation, integration guides, and overall support documents
Analyze clients' technical and functional requirements and design solutions based on Sardine's system and product capabilities
Manage implementation projects, including monitoring project quality, managing timelines, mitigating risk, and driving deliverables
Build a deep understanding of customers' business problems, technical requirements, and success criteria to provide solutions using Sardine's technology
Provide product feedback to internal stakeholders
Collaborate with internal and external technical teams on end-to-end integrations and deployments
Requirements
7+ years of hands-on experience as an implementation manager, integrations engineer, technical account manager, solution architect, and systems analyst, working with multiple technical teams, both internal and external
3+ years of B2B SaaS experience working in the relevant domain (payment, fraud, risk, or compliance)
Excellent written and verbal communication skills, including the ability to communicate complex technical and business concepts to technical and non-technical personas
Excellent organizational skills and the ability to manage multiple projects simultaneously and drive deliverables to completion
Advanced experience with SQL querying and JSON payload analysis
Experience with API specs like OpenAPI, web development, and writing scripts to build internal tools (e.g., bash scripting, Python, SQL, Ruby, Golang, Postman)
Must be located in the United States or Canada
Benefits
Generous compensation in cash and equity
Early exercise for all options, including pre-vested
Work from anywhere: Remote-first Culture
Flexible paid time off and Year-end break
Health insurance, dental, and vision coverage for employees and dependents - US and Canada specific
4% matching in 401k / RRSP - US and Canada specific
MacBook Pro delivered to your door
One-time stipend to set up a home office — desk, chair, screen, etc.
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