About the role

Lead Product Analyst at ServiceTitan, architecting data solutions and providing strategic insights for product performance and growth opportunities. Mentor analysts and influence product roadmaps through data-driven recommendations.

Responsibilities

Architect Data Solutions: Design, build, and maintain scalable data tables and models in Snowflake, serving as a single source of truth for cross-team analyses.
Develop Reusable Tools: Build robust, multipurpose dashboards and visualizations in ThoughtSpot or similar tools, empowering business users to self-serve actionable insights.
Provide Strategic Insights: Use statistical tools to identify, analyze, and interpret patterns in complex data sets; prepare and present findings and recommendations to senior management.
Drive Infrastructure Improvements: Proactively partner with stakeholders in product, finance, and engineering to continuously improve analytics infrastructure.
Mentor and Lead: Serve as a technical leader and mentor for other analysts, guiding best practices and raising team quality and efficiency.
Own the Roadmap: Lead solutions for complex, loosely scoped problems; partner with stakeholders to translate business needs into a long-term analytics roadmap.

8+ years of experience as a product or product analyst, with a bachelor’s degree in a business or quantitative field (or equivalent practical experience).
Experience working in the technology industry, preferably in a direct-to-consumer business.
Advanced SQL expertise (Snowflake preferred).
Strong clickstream data experience and web analytics skills.
Experience leveraging Generative AI tools (e.g., Claude Code, Cursor).
Proven experience building scalable dashboards using ThoughtSpot or similar BI tools.
Executive communication skills with experience presenting to VP+ audiences.
Strong business acumen and systems-thinking ability.

Flextime, recognition, and support for autonomous work: Flexible time off with ample learning and development opportunities to continue growing your career.
Company-paid medical, dental, and vision for you and your dependents, RSP match, and an employee assistance program.
Parental leave and support, up to $20k in adoption reimbursement, on demand maternity support through Maven Maternity, free breast milk shipping through Maven Milk, financial planning tools, and more.