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About the role
- Head of Product Design at Shakepay driving design quality and customer experience across products. Leading and mentoring design team to elevate financial services for Canadians through innovative solutions.
Responsibilities
- Own end-to-end design for key product areas: From research and discovery to prototyping, testing, and polished execution - delivering experiences that delight customers and drive measurable business impact.
- Collaborate closely with Product and Engineering: Partner with PMs and engineers early and often - aligning on problems, defining success, and ensuring design intent is carried through to implementation.
- Champion customer understanding: Use qualitative and quantitative insights to inform design decisions, helping the team stay anchored in customer needs while driving toward business goals.
- Elevate design quality and consistency: Collaborate with the team to evolve Shakepay’s design systems, ensuring a unified experience across our app, web, and marketing touchpoints.
- Contribute to design culture and process: Help define how design works at Shakepay - be the person leadership looks to for taste, standards, and direction.
- Mentor and guide other designers: Support the growth of our design team by providing thoughtful feedback, sharing best practices, and fostering a culture of craft, curiosity, and continuous improvement.
Requirements
- 8+ years of experience in product design, with a strong track record of shipping consumer products.
- Deep experience designing end-to-end user journeys across mobile and web.
- Proven ability to balance craft, systems, and strategy - zooming in to the pixel level and out to the customer journey with equal clarity.
- Deep understanding of component-based design systems and scalable design patterns.
- Excellent communication skills - able to articulate design decisions clearly to both designers and non-designers.
- A natural collaborator who thrives in cross-functional teams and values strong partnerships with Product, Engineering and Marketing.
- Skilled at mentorship and design thought leadership through influence
- Passion for Bitcoin, financial empowerment and the future of money.
Benefits
- 🤝 Be an owner - Every employee has stock options as part of their total compensation
- 🥅 Reach your goals - Yearly salary assessments
- 🦷 Health & wellness : Access to comprehensive health and dental coverage, including health and wellness spending accounts.
- 🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.
- 🆙 Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth.
- 🌴 Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus.
- 🐣 Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks.
- 🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other
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