About the role

Head of Product Design at Shakepay driving design quality and customer experience across products. Leading and mentoring design team to elevate financial services for Canadians through innovative solutions.

Responsibilities

Own end-to-end design for key product areas: From research and discovery to prototyping, testing, and polished execution - delivering experiences that delight customers and drive measurable business impact.
Collaborate closely with Product and Engineering: Partner with PMs and engineers early and often - aligning on problems, defining success, and ensuring design intent is carried through to implementation.
Champion customer understanding: Use qualitative and quantitative insights to inform design decisions, helping the team stay anchored in customer needs while driving toward business goals.
Elevate design quality and consistency: Collaborate with the team to evolve Shakepay’s design systems, ensuring a unified experience across our app, web, and marketing touchpoints.
Contribute to design culture and process: Help define how design works at Shakepay - be the person leadership looks to for taste, standards, and direction.
Mentor and guide other designers: Support the growth of our design team by providing thoughtful feedback, sharing best practices, and fostering a culture of craft, curiosity, and continuous improvement.

8+ years of experience in product design, with a strong track record of shipping consumer products.
Deep experience designing end-to-end user journeys across mobile and web.
Proven ability to balance craft, systems, and strategy - zooming in to the pixel level and out to the customer journey with equal clarity.
Deep understanding of component-based design systems and scalable design patterns.
Excellent communication skills - able to articulate design decisions clearly to both designers and non-designers.
A natural collaborator who thrives in cross-functional teams and values strong partnerships with Product, Engineering and Marketing.
Skilled at mentorship and design thought leadership through influence
Passion for Bitcoin, financial empowerment and the future of money.

🤝 Be an owner - Every employee has stock options as part of their total compensation
🥅 Reach your goals - Yearly salary assessments
🦷 Health & wellness : Access to comprehensive health and dental coverage, including health and wellness spending accounts.
🌎 Remote-friendly: Work from anywhere in Canada, with optional access to our office spaces in Montreal and Toronto.
🆙 Level Up: A $2,000 annual budget for courses, certifications, and training to support your career growth.
🌴 Time off: 20 days of vacation per year. And if you use all your vacation, we give you a $1,000 bonus.
🐣 Parental leave: Enjoy a parental leave top up to 100% of your salary for 18 weeks.
🙌 Have fun together: quarterly team-specific or company-wide offsite to connect with each other