About the role

Product Design Lead at Shakepay responsible for product design and user experience in financial services. Collaborating with product and engineering teams to deliver exceptional products.

Responsibilities

Own end-to-end design for key product areas: From research and discovery to prototyping, testing, and execution—delivering experiences that delight customers and drive measurable business impact.
Work closely with Product and Engineering teams: Collaborate with product managers and engineers early and often—aligning on problems, defining success, and ensuring design intent is implemented.
Champion customer understanding: Use qualitative and quantitative insights to inform design decisions, helping the team stay grounded in customer needs while targeting business goals.
Raise design quality and consistency: Partner with the team to evolve Shakepay’s design systems, ensuring a unified experience across our app, website, and marketing touchpoints.
Contribute to design culture and processes: Help define how design operates at Shakepay—be the go-to for taste, standards, and direction.
Mentor and guide other designers: Support the growth of our design team by providing thoughtful feedback, sharing best practices, and fostering a culture of craft, curiosity, and continuous improvement.

8+ years of product design experience, with a strong track record of shipping consumer-facing products.
Deep experience designing end-to-end user journeys for mobile and web.
Proven ability to balance craft, systems, and strategy—zooming in to the pixel level and out to the customer journey with equal clarity.
Strong understanding of component-based design systems and scalable design patterns.
Excellent communication skills—able to clearly articulate design decisions to designers and non-designers alike.
A natural collaborator who thrives in cross-functional teams and values strong partnerships with Product, Engineering, and Marketing.
Skilled at mentoring and design leadership through influence.
Passion for Bitcoin, financial empowerment, and the future of money.

Become an owner: Every employee receives stock options as part of their compensation.
Reach your goals: Annual salary reviews.
Health and wellness: Access to health and dental coverage, including health and wellness spending accounts.
Remote-friendly: Work from anywhere in Canada, with optional access to our offices in Montreal and Toronto.
Level up: An annual $2,000 budget for courses, certifications, and training to support your career growth.
Time off: 20 vacation days per year. And if you use all your vacation, we’ll give you a $1,000 bonus.
Parental leave: Receive top-up parental leave up to 100% of your salary for 18 weeks.
Have fun together: Quarterly team- or company-wide outings to foster in-person connection.