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About the role
- Product Design Lead at Shakepay responsible for product design and user experience in financial services. Collaborating with product and engineering teams to deliver exceptional products.
Responsibilities
- Own end-to-end design for key product areas: From research and discovery to prototyping, testing, and execution—delivering experiences that delight customers and drive measurable business impact.
- Work closely with Product and Engineering teams: Collaborate with product managers and engineers early and often—aligning on problems, defining success, and ensuring design intent is implemented.
- Champion customer understanding: Use qualitative and quantitative insights to inform design decisions, helping the team stay grounded in customer needs while targeting business goals.
- Raise design quality and consistency: Partner with the team to evolve Shakepay’s design systems, ensuring a unified experience across our app, website, and marketing touchpoints.
- Contribute to design culture and processes: Help define how design operates at Shakepay—be the go-to for taste, standards, and direction.
- Mentor and guide other designers: Support the growth of our design team by providing thoughtful feedback, sharing best practices, and fostering a culture of craft, curiosity, and continuous improvement.
Requirements
- 8+ years of product design experience, with a strong track record of shipping consumer-facing products.
- Deep experience designing end-to-end user journeys for mobile and web.
- Proven ability to balance craft, systems, and strategy—zooming in to the pixel level and out to the customer journey with equal clarity.
- Strong understanding of component-based design systems and scalable design patterns.
- Excellent communication skills—able to clearly articulate design decisions to designers and non-designers alike.
- A natural collaborator who thrives in cross-functional teams and values strong partnerships with Product, Engineering, and Marketing.
- Skilled at mentoring and design leadership through influence.
- Passion for Bitcoin, financial empowerment, and the future of money.
Benefits
- Become an owner: Every employee receives stock options as part of their compensation.
- Reach your goals: Annual salary reviews.
- Health and wellness: Access to health and dental coverage, including health and wellness spending accounts.
- Remote-friendly: Work from anywhere in Canada, with optional access to our offices in Montreal and Toronto.
- Level up: An annual $2,000 budget for courses, certifications, and training to support your career growth.
- Time off: 20 vacation days per year. And if you use all your vacation, we’ll give you a $1,000 bonus.
- Parental leave: Receive top-up parental leave up to 100% of your salary for 18 weeks.
- Have fun together: Quarterly team- or company-wide outings to foster in-person connection.
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