Channel Account Manager

Posted 2 days ago

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About the role

  • Channel Account Manager driving Premier and Elite partner revenue for ShareGate, a Microsoft 365 migration and governance platform. Building strategic channel relationships and expanding migration and governance adoption.

Responsibilities

  • Own a defined book of Premier and Elite partners across North America
  • Drive partner-led revenue growth, own quota, maintain pipeline coverage, and forecast accurately
  • Build growth plans with goals, joint actions, and success metrics for each partner
  • Develop multi-level relationships across sales, technical, and leadership teams
  • Serve as partners' strategic ShareGate advisor
  • Run sales training and technical sessions with the enablement team
  • Coordinate technical, RevOps, direct sales, and other internal resources
  • Build demand with channel marketing
  • Identify larger and more complex migration opportunities
  • Expand mailbox migration, including competitive displacement, and Protect adoption
  • Drive adoption of new partner programs
  • Use AI for account research, partner planning, forecasting, and communications
  • Report to the Channel Sales Manager and collaborate with channel leadership, Channel Account Managers, Distribution Channel Managers, Partner Development Managers, channel marketing, RevOps, technical enablement, support, and direct sales
  • Within six months, own the partner book and cadences, establish partner growth plans, and test new ideas

Requirements

  • 5+ years of channel sales experience in North America, ideally including the US
  • Up to 30% travel between Canada and the US
  • Documented track record of meeting and exceeding quota
  • Experience managing Premier- or Elite-level partners
  • Experience building and executing partner business plans
  • Sales-first, hunter mindset
  • Independent, entrepreneurial ownership
  • Ability to create own pipeline
  • Sound judgment and initiative
  • Strong communication, presentation, and negotiation skills
  • Ability to speak with sales teams and executives at partner organizations
  • Solid understanding of the IT channel ecosystem, including distributors, resellers, and services partners
  • Daily comfort using AI tools such as Claude, Copilot, and ChatGPT for account research, planning, forecasting, and communications
  • Microsoft ecosystem experience and existing relationships with M365 partners are a bonus

Benefits

  • LTIP program, share in Workleap's long-term growth
  • RRSP
  • Family health insurance
  • Telemedicine
  • Annual wellness budget
  • Flexible vacation policy
  • Remote work, with access to our Montreal office
  • In-person gathering twice a year
  • Claude access, for everyone

Job type

Full Time

Experience level

Mid levelSenior

Salary

CA$105,000 - CA$120,000 per year

Degree requirement

No Education Requirement

Location requirements

RemoteCanada

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