Store Supervisor supporting daily operations, team coaching, compliance, and customer service at Value Buds, a Canadian cannabis retailer.
Responsibilities
Deliver friendly, knowledgeable customer service and product education
Support and guide team members during assigned shifts
Act as a point of contact in the absence of management
Assist with product launches, promotions, and merchandising
Support inventory management, ordering, and receiving
Ensure compliance with cannabis regulations, ID verification, and OH&S standards
Help maintain store cleanliness, organization, and operational standards
Requirements
2+ years of retail or customer service experience
Supervisory or leadership experience (preferred)
Strong communication skills and a customer-first mindset
Must hold certification to sell cannabis (Selling It Right, SellSafe, CRTP, CRWTP, CanSell)
Must be at least 18 or 19 years old (based on provincial requirements)
Ability to stand for extended periods and lift up to 40 lbs
Eligible to pass a Criminal Record Check
Benefits
Career growth and internal promotion opportunities
In-depth product training and ongoing learning
Supportive, team-oriented environment
Employee product discounts across our retail banners
Competitive wages and flexible scheduling options
Employee & Family Assistance Program (EFAP) available to all employees, offering confidential 24/7 mental health, wellness, financial, and family support
Additional benefits available to full-time employees, including health, dental, prescription drug coverage, and paid vacation
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