Senior Product Manager owning provider experience and clinical operations products at Maple, Canada’s on - demand healthcare platform. Driving scalable workflows and AI - enabled care delivery improvements.
About the role
- Principal Product Manager focusing on AI features at Sprout Social. Collaborating across teams to deliver impactful product solutions.
Responsibilities
- Define and evangelize a high-impact roadmap that translates complex AI capabilities into intuitive product features, ensuring our AI vision directly solves core customer pain points and drives platform value.
- Lead high-stakes, platform-wide AI initiatives by identifying integration points across the Sprout suite, enabling customers to achieve sophisticated outcomes with minimal effort through seamless AI assistance.
- Partner deeply with Engineering to develop our agent ecosystem and platform foundations, fostering an environment of rapid experimentation and iterative development.
- Serve as the primary subject matter expert for AI agents within the product org, maintaining a constant feedback loop with customers.
- Act as the connective tissue between GTM, Design, and Engineering to ensure AI features are not only technically sound but also commercially viable and intuitively designed.
- Elevate the product organization’s collective AI literacy by mentoring peer PMs, sharing best practices, and helping shape the internal standards for building and shipping intelligent products.
- Stay at the forefront of AI/ML trends to accelerate deployment cycles and advise leadership on the strategic adoption of emerging technologies.
- Drive the execution of "best-in-class" product delivery, balancing the urgency of immediate customer needs with the long-term scalability and innovation of our AI core.
Requirements
- 10+ years of PM experience in platform or AI roles in a B2B product-driven SaaS environment.
- Proven success leading initiatives in a multi-product portfolio company.
- Experience collaborating closely with product, design, engineering, and GTM leaders to deliver cohesive solutions.
Benefits
- 100% Employer-Paid Health Benefits: We cover 100% of the premiums for you and your eligible dependents, including comprehensive medical, dental (basic & major), vision, life insurance, and disability.
- Generous Paid Time Off: 25 days of vacation annually, plus 5 paid sick days, all public holidays, and additional company-wide Rest & Recharge days.
- Premium Mental Health Support: Full, free access to Modern Health for you and your dependents, including coaching, therapy sessions, and digital wellness resources.
- Annual Lifestyle Stipend: A $950 CAD annual Lifestyle Spending Account to spend on your physical, mental, and financial well-being.
- Remote Work Support: A one-time $550 USD (equivalent) stipend to set up your home office, plus a monthly $50 USD (equivalent) stipend for internet.
- Personalized Financial Wellness: No-cost, confidential access to financial experts through Your Money Line to support your personal financial goals.
- Family & Care Support: Access to subsidized child and eldercare options through Care.com.
- Charitable Giving: A company match for your donations to eligible organizations.
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