Data Solution Architect designing SGI’s cloud data platforms across Azure and AWS. Enabling governed analytics, AI/ML, integration, and enterprise reporting solutions.
About the role
- Senior Solutions Engineer supporting enterprise sales for Sprout Social’s social intelligence platform. Demonstrating SaaS solutions and translating customer goals into actionable outcomes.
Responsibilities
- Serve as the technical counterpart to Account Executives in a customer-facing environment
- Act as a product expert for SaaS applications or social media management
- Explain complex topics in an easily digestible way
- Understand complex changes and discussions around network APIs
- Conduct platform demonstrations and consult with prospects and customers to identify goals and objectives
- Translate customer needs into actionable next steps
- Position Sprout Social’s solution against competitors
- Speak to changing social media trends, new product features, and platform enhancements
- Build relationships with Account Executives to coordinate net new business and expansion opportunities
- Contribute to the Solutions Engineering team by creating Sales training materials and onboarding new Solutions Engineers
Requirements
- 5+ years of tech/SaaS experience in a Solutions Engineer role partnering with Account Executives and selling into Enterprise customers
- Experience demonstrating a software platform through presentations
- Preferred: Understanding of social networks, particularly Twitter, Facebook, Instagram, and LinkedIn, and social media strategy for large organizations
- Preferred: Experience presenting to Marketing and Social Media professionals, including Directors/VPs of Marketing and CMOs
- Preferred: Ability to work on multiple projects while supporting the Sales team
- Preferred: Understanding of all components of the software sales process
- Preferred: Excellent communication and presentation skills with the ability to present to varied external audiences
- Candidates must be based in Alberta, British Columbia, or Ontario, Canada
Benefits
- 100% employer-paid health benefits, including medical, dental, vision, life insurance, and disability for you and eligible dependents
- 25 vacation days annually
- 5 paid sick days
- All public holidays
- Company-wide Rest & Recharge days
- Free access to Modern Health, including coaching, therapy sessions, and digital wellness resources
- $950 CAD annual Lifestyle Spending Account
- One-time $550 USD-equivalent home-office setup stipend
- Monthly $50 USD-equivalent internet stipend
- Confidential financial experts through Your Money Line
- Subsidized child and eldercare options through Care.com
- Company match for donations to eligible organizations
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