Senior Account Manager shaping reputation communications for Edelman’s Canadian clients. Developing media strategies and advising organizations on complex business and reputational challenges.
About the role
- Account Manager managing client relationships and optimizing programmatic advertising campaigns on StackAdapt’s AI-powered marketing platform. Driving retention, ROI, and account growth for Toronto-based clients.
Responsibilities
- Act as the main point of contact for a portfolio of clients across a wide range of verticals
- Design unique campaign strategies within the StackAdapt platform
- Provide regular reporting on campaign goals and strategic solutions and optimizations to meet KPIs
- Set up and traffic advertising campaigns on the StackAdapt DSP, including third-party tag implementation and pixel creation/troubleshooting
- Identify upselling opportunities and improve services through tools, procedures, and reports aimed at increasing efficiency
- Optimize campaigns and recommend new opportunities by analyzing campaign performance regularly
- Conduct in-person and virtual meetings, presentations, Quarterly Business Reviews, and training/education
- Provide strategic thought leadership and act as a strategic advisor to clients
- Travel up to 20% of the time
- Collaborate with Account Executives, Client Service support teams, and cross-functional teams to maximize customer campaign ROI
- Manage user adoption, campaign management, client retention, and account expansion opportunities
Requirements
- 3+ years of experience in Real Time Bidding/programmatic expertise (DSP, Ad Network)
- Experience running Google Ad Words, Facebook Ads or campaigns executed through a DSP as a self-serve user
- Proven success in managing client relationships and delivering service excellence
- Focus on retaining accounts and growing revenue
- Ability to grasp and communicate technical concepts and platform-based knowledge
- Familiarity with the latest digital advertising trends and ideas
- Experience working with complex databases is a plus
Benefits
- Highly competitive salary
- Retirement/ 401K/ Pension Savings globally
- Competitive Paid time off packages including birthday's off!
- Access to a comprehensive mental health care program
- Health benefits from day one of employment
- Work from home reimbursements
- Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
- Robust training and onboarding program
- Coverage and support of personal development initiatives (conferences, courses, books etc)
- Access to StackAdapt programmatic courses and certifications to support continuous learning
- An awesome parental leave program
- A friendly, welcoming, and supportive culture
- Our social and team events!
- Annual bonuses, commissions, equity awards, and a comprehensive benefits package may be available depending on the role
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