About the role

Senior UX Researcher shaping StackAdapt’s programmatic advertising platform through mixed-method research. Leading product strategy, workshops, stakeholder coaching, and AI-enabled research workflows across multiple teams.

Responsibilities

Lead research strategy and execution across 3–4 product teams using qualitative and quantitative methods
Frame and scope ambiguous research problems and translate business questions into research plans
Conduct product discovery and proactive generative research
Facilitate ideation and solutioning workshops that translate findings into prioritized product requirements and design solutions
Partner strategically with Product and Design stakeholders, identify research opportunities, challenge assumptions, and represent the user perspective
Collaborate with Product Analytics, Marketing, Sales, and Client Services
Ensure research findings influence immediate development cycles and longer-term product roadmaps
Build resources enabling stakeholders to conduct quality research independently
Consult on and provide feedback on stakeholder-led research plans
Improve UXR tools and processes, including using AI to create repeatable and scalable workflows
Mentor others and help raise research practice quality across the team

4–7+ years of applied UX research experience
Portfolio demonstrating research-informed decision-making and ability to extract actionable insights from qualitative and quantitative data in complex technology spaces
Proficiency across a broad range of qualitative and quantitative research methods
Experience running mixed-method studies and knowing when to apply each approach
Hands-on experience integrating AI tools into the research workflow
Experience operating autonomously across multiple product teams or squads
Experience managing 1–3 concurrent studies with varying timelines and support models
Excellent communication skills and ability to tailor insights and recommendations for diverse audiences
Experience facilitating workshops such as ideation and co-creation
Experience driving research findings into product decisions
Ability to build relationships with cross-functional partners and coach them on research best practices and study design
Familiarity with digital advertising
Familiarity with data privacy regulations such as GDPR and CCPA
Familiarity with cookieless targeting or AI-driven optimization
Experience conducting UX research on AI-powered features or products is a strong asset
Candidates located anywhere in Canada

Highly competitive salary
Retirement/ 401K/ Pension Savings globally
Competitive Paid time off packages including birthday's off!
Access to a comprehensive mental health care program
Health benefits from day one of employment
Work from home reimbursements
Optional global WeWork membership for those who want a change from their home office and hubs in London and Toronto
Robust training and onboarding program
Coverage and support of personal development initiatives (conferences, courses, books etc)
Access to StackAdapt programmatic courses and certifications to support continuous learning
An awesome parental leave program
A friendly, welcoming, and supportive culture
Our social and team events!
Candidates may also be eligible for annual bonuses, commissions, equity awards, and a comprehensive benefits package