UX Researcher conducting customer research and prototyping in Figma at Nureva. Shaping user - centered audio and collaboration products with agile, cross - functional teams.
About the role
- Lead UX Researcher guiding qualitative and quantitative research for Starbucks digital experiences. Shaping product strategy, stakeholder decisions, and UX practices across the coffee company.
Responsibilities
- Act in a consultative and advisory role to design and product teams
- Identify research topics and plan generative and evaluative studies
- Plan, lead, and facilitate end-to-end research projects
- Conduct qualitative and quantitative research
- Package insights into personas, frameworks, use cases, design principles, scenarios, and other tools and assets
- Communicate results and tailor findings to different audiences
- Drive leadership buy-in by meeting stakeholders, presenting findings, connecting research to business outcomes, and quantifying business value
- Present and evangelize insights throughout the company
- Create artifacts, educational tools, experiences, and processes to build and evangelize UX Research across the organization
- Partner with designers, product managers, and business partners
Requirements
- 6+ years of research related to software and digital experiences
- 2+ years of experience driving large scale research and product roadmaps
- Familiarity with a wide variety of qualitative research methods, including concept testing, ethnographic-style field research, group discussions, card sorting, workshops, and remote studies
- Experience designing, fielding, and summarizing quantitative surveys
- Excellent communication, presentation, and writing skills
- Proven track record of successful partnerships with product managers, designers, analysts, engineers, business stakeholders, and executive leadership
- Experience leading remote studies
Benefits
- Medical, dental, vision, basic and supplemental life insurance
- Other voluntary insurance benefits
- Short-term and long-term disability
- Paid parental leave
- Family expansion reimbursement
- Paid vacation from date of hire
- Sick time accrued at 1 hour for every 25 hours worked
- Eight paid holidays
- Two personal days per year
- 401(k) retirement plan with employer match
- Discounted company stock program (S.I.P.)
- Starbucks equity program (Bean Stock)
- Incentivized emergency savings
- Financial well-being tools
- 100% upfront tuition coverage for a first-time bachelor’s degree through Arizona State University’s online program via the Starbucks College Achievement Plan
- Student loan management resources
- Access to other educational opportunities
- Backup care
- DACA reimbursement
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior UX Researcher guiding discovery, usability studies, and product decisions for PointClickCare’s healthcare platform. Translating customer insights into strategy and UX recommendations.
Junior UX Researcher conducting interviews with people with disabilities to improve digital products. Supporting accessibility research for Fable’s enterprise customers, including Walmart, Slack, and Shopify.