TELUS retail sales representative selling mobile technology and digital services in Halifax - area stores. Helping customers connect through TELUS and Koodo products while earning commission.
About the role
- Retail Sales Specialist supporting Sales Directors and Walmart Marketplace operations. Managing product setup, forecasting, promotions, inventory, orders, and marketplace reporting for SteelSeries gaming products.
Responsibilities
- Provide day-to-day operational and administrative support to multiple Sales Directors across retail and e-commerce accounts
- Support product setup, item submissions, assortment updates, product-content requests, and customer documentation
- Maintain promotional calendars and track deadlines, approvals, submissions, and execution
- Update sales forecasts by SKU and customer using historical sales, promotions, inventory, orders, and growth targets
- Follow up on purchase orders, shipments, open orders, deductions, and fulfillment issues with internal teams
- Prepare sales reports, customer updates, meeting materials, and weekly Walmart Marketplace updates
- Maintain customer records, pricing files, product information, and sales-support documentation
- Support Walmart Marketplace item setup, catalog maintenance, listing updates, purchase orders, inventory monitoring, replenishment, promotions, and fulfillment issue resolution
- Monitor marketplace metrics including sales, traffic, conversion, pricing, Buy Box, returns, out-of-stock rates, and margin
- Identify and resolve listing health issues, content errors, suppressed items, missing attributes, and image issues
- Work with Marketing to improve product content, images, ratings and reviews, promotional messaging, traffic, and conversion
- Identify assortment gaps, pricing concerns, inventory risks, and growth opportunities; escalate recommendations
- Build relationships across Sales, Marketing, Supply Chain, Finance, Customer Service, and external customer contacts
- Document and improve sales-support and Walmart Marketplace processes
Requirements
- 2–4+ years of experience in sales support, customer account coordination, e-commerce operations, retail operations, or a related role
- Strong organizational skills and ability to manage multiple priorities, customers, timelines, and follow-up items
- Experience supporting product setup, promotional activity, forecasting, customer orders, or retail/e-commerce accounts is preferred
- Strong proficiency in Excel, including formulas, lookups, pivot tables, and basic reporting
- Comfort working with sales, inventory, product, and customer data
- Strong attention to detail when managing product information, pricing, promotions, and customer orders
- Clear written and verbal communication skills and collaborative working style
- Ability to take ownership of tasks, follow through on open items, and escalate issues appropriately
- Experience with Walmart Marketplace or Walmart Seller Center is preferred
- Experience supporting retail, e-commerce, consumer electronics, gaming, or accessories businesses is preferred
- Familiarity with customer portals, product-information systems, ERP systems, or marketplace tools is preferred
- Basic understanding of e-commerce performance metrics such as sales, traffic, conversion, in-stock rate, Buy Box, returns, and margin is preferred
- Experience coordinating promotions, customer purchase orders, or demand forecasts is preferred
Job title
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Degree requirement
No Education Requirement
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