Desjardins assistant manager leading member services and sales support teams in Montréal. Driving client experience, performance, talent development, and cooperative banking priorities.
About the role
- Spécialiste café chez Nespresso, ambassadeur·ice de la marque et conseiller·ère clientèle en boutique. Stimulation des ventes, vente incitative et promotion du développement durable.
Responsibilities
- Act as an ambassador for the Nespresso brand
- Deliver exceptional customer service
- Drive sales and achieve sales targets
- Attend daily briefings to understand key objectives
- Participate in coaching sessions with team leaders
- Actively seek upselling opportunities
- Approach customers and reinforce the brand message
- Achieve individual and boutique targets
- Develop strong knowledge of the various products
- Create a positive brand experience for all stakeholders
- Promote Nespresso’s sustainability mission by educating boutique customers and visitors
Requirements
- Passion for coffee and sustainability
- Desire to expand knowledge of Nespresso coffees
- 1–2 years of experience in a fast-paced, high-volume retail environment
- Confidence and excellent sales and customer service skills
- Effective time management and interpersonal skills
- Ability to remain standing for an entire workday
- Ability to repeatedly lift up to 23 kilograms
Benefits
- Free coffee machine plus monthly Nespresso credit
- Exclusive employee discounts
- Health and dental benefits from day one
- Massage coverage
- Mental health coverage
- Health spending account
- Personal spending account
- Excellent training and development programs
- Growth opportunities
- Company-matched retirement plan
- Unlimited free coffee during shifts
- Quarterly bonus
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Location requirements
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