Nespresso Coffee Specialist delivering exceptional customer service and driving sales at Calgary boutique. Promoting Nespresso coffees, brand values, and sustainability through engaging customer experiences.
Responsibilities
Act as an ambassador of the Nespresso brand
Deliver exceptional customer service
Drive sales and achieve sales targets
Participate enthusiastically in daily briefings to understand key objectives and meet deliverables
Engage in coaching sessions with team leaders
Upsell and approach customers
Reinforce the brand message
Meet individual and store goals
Deliver customer experiences using product knowledge and enthusiasm for the brand
Create positive brand experiences for all stakeholders
Promote Nespresso’s sustainability mission by educating customers and prospects
Requirements
Passionate about coffee and sustainability
Eager to expand knowledge of Nespresso coffees
1–2 years of experience in a fast-paced retail/selling environment with a high volume of customers
Demonstrated excellence in sales and customer service
Effective time management and interpersonal skills
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