Systems Engineer leading server migrations, cloud upgrades, and security projects for Toronto MSP clients. Providing client - facing technical leadership and L3 infrastructure support.
About the role
- Business & Systems Analyst analyzing user needs and translating them into system requirements. Collaborating with teams to enhance productivity and support business operations.
Responsibilities
- Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
- Work with the team to conduct analysis on business requests
- Create and/or provide comments into internal and external communications and user documentation
- Review and provide comments on business and technical documentation
- Support business on the roll-out of what has been developed with a focus on end-to-end validation
Requirements
- University degree in business or technology or equivalent experience
- 3 to 5 years of progressive experience as a Business & Systems Analyst
- Experience with technology and the ability to self-learn software
- Experience in supporting customer facing operations is an asset
- Bilingualism (French, English) required for Quebec only
- Knowledge of financial services industry is an asset
- Good understanding of privacy, compliance, control, and security requirements
- Skilled in test execution and understanding the outcomes
- Strong analytical and communication skills
- Comfortable with data requirements and related data activities
- Good multitasking, prioritization, and time management skills
- Knowledge of Group Benefits is an asset
- Knowledge of Secure Web is an asset.
Benefits
- Flexible Benefits from the day you join to meet the needs of you and your family
- Inclusive and respectful environment
- Networking potential
- Commitment to employee well-being
- Recognition as a Best Workplace in Ontario
- Canada Order of Excellence for Mental Health at Work®
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