Business & Systems Analyst analyzing user needs and translating them into system requirements. Collaborating with teams to enhance productivity and support business operations.
Responsibilities
Analyze and define user needs and translate them into system requirements/epics/user stories/data mapping documents
Work with the team to conduct analysis on business requests
Create and/or provide comments into internal and external communications and user documentation
Review and provide comments on business and technical documentation
Support business on the roll-out of what has been developed with a focus on end-to-end validation
Requirements
University degree in business or technology or equivalent experience
3 to 5 years of progressive experience as a Business & Systems Analyst
Experience with technology and the ability to self-learn software
Experience in supporting customer facing operations is an asset
Bilingualism (French, English) required for Quebec only
Knowledge of financial services industry is an asset
Good understanding of privacy, compliance, control, and security requirements
Skilled in test execution and understanding the outcomes
Strong analytical and communication skills
Comfortable with data requirements and related data activities
Good multitasking, prioritization, and time management skills
Knowledge of Group Benefits is an asset
Knowledge of Secure Web is an asset.
Benefits
Flexible Benefits from the day you join to meet the needs of you and your family
Inclusive and respectful environment
Networking potential
Commitment to employee well-being
Recognition as a Best Workplace in Ontario
Canada Order of Excellence for Mental Health at Work®
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