Sun Life HR technology delivery director leading platform teams and organizational capability. Improving agile delivery, workforce planning and employee outcomes for a financial security and health-focused insurer.
Responsibilities
Own overall delivery performance, capability, effectiveness and sustainability of assigned teams
Ensure teams translate priorities and technical direction into high-quality business outcomes
Partner with Agile Delivery Leads to improve flow, planning, predictability, agile maturity and delivery effectiveness
Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
Build resilient, collaborative and effective teams with clear roles, decision-making, collaboration, accountability and outcome expectations
Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
Lead workforce planning, recruitment, onboarding, performance and talent development
Identify capability or capacity gaps and create practical plans to address them
Help individuals and teams adopt new technologies, roles, ways of working and organizational models
Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes
Requirements
Significant experience leading technology, digital, platform or enterprise solution delivery teams
Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
Demonstrated success building healthy, high-performing teams and strengthening leadership capability
Strong experience leading and developing people, providing feedback and supporting meaningful career growth
Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
Experience leading teams through transformation, organizational change and new ways of working
Experience using evidence and performance insights to identify delivery constraints and guide improvement
Experience with enterprise HR technology or comparable business platforms is an asset
Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning
Benefits
Competitive salary and bonus program, based on market scale
Flexible group insurance program starting on your first day of work
20 vacation days per year
Share Ownership Program with employer matching contributions
Hybrid work flexibility from the office and virtually
Working together, sharing common values, and encouraging growth & achievement
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