Director, Platform Delivery

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About the role

  • Sun Life HR technology delivery director leading platform teams and organizational capability. Improving agile delivery, workforce planning and employee outcomes for a financial security and health-focused insurer.

Responsibilities

  • Own overall delivery performance, capability, effectiveness and sustainability of assigned teams
  • Ensure teams translate priorities and technical direction into high-quality business outcomes
  • Partner with Agile Delivery Leads to improve flow, planning, predictability, agile maturity and delivery effectiveness
  • Use delivery evidence, team insights and performance trends to identify constraints, capability gaps and improvement opportunities
  • Build resilient, collaborative and effective teams with clear roles, decision-making, collaboration, accountability and outcome expectations
  • Lead, coach and develop Senior Analysts, Analysts and other delivery professionals
  • Provide ongoing coaching, candid feedback, performance leadership, development planning and career guidance
  • Lead workforce planning, recruitment, onboarding, performance and talent development
  • Identify capability or capacity gaps and create practical plans to address them
  • Help individuals and teams adopt new technologies, roles, ways of working and organizational models
  • Partner across Product Management, Agile Delivery, Technical Strategy and Enablement, and HR Technology Operations to achieve agreed outcomes

Requirements

  • Significant experience leading technology, digital, platform or enterprise solution delivery teams
  • Demonstrated success improving delivery performance, team effectiveness and business outcomes in a complex organization
  • Experience ensuring teams have the capacity, skills, structures and leadership needed to meet commitments and adapt to changing priorities
  • Experience working within agile or product-oriented operating models and partnering across Product, Technology, Delivery and Operations leadership
  • Demonstrated success building healthy, high-performing teams and strengthening leadership capability
  • Strong experience leading and developing people, providing feedback and supporting meaningful career growth
  • Experience leading workforce planning, talent development, succession, recruitment and organizational capability building
  • Experience leading teams through transformation, organizational change and new ways of working
  • Experience using evidence and performance insights to identify delivery constraints and guide improvement
  • Experience with enterprise HR technology or comparable business platforms is an asset
  • Knowledge and capabilities in technology and platform delivery leadership; delivery performance, capacity and capability management; agile and product-oriented ways of working; high-performing team leadership; people leadership, coaching and performance enablement; workforce, talent and succession planning; organizational design and capability building; change leadership and adaptability; stakeholder partnership and influence; systems thinking, evidence-based improvement and continuous learning

Benefits

  • Competitive salary and bonus program, based on market scale
  • Flexible group insurance program starting on your first day of work
  • 20 vacation days per year
  • Share Ownership Program with employer matching contributions
  • Hybrid work flexibility from the office and virtually
  • Working together, sharing common values, and encouraging growth & achievement

Job title

Job type

Full Time

Experience level

Lead

Salary

CA$135,000 - CA$195,000 per year

Degree requirement

No Education Requirement

Location requirements

HybridTorontoCanada

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