Consulting Manager leading Cayenta utility and municipal CIS implementations for Harris. Managing consultants, budgets, client relationships, delivery methodology, and go - live execution.
About the role
- Manager strengthening Sun Life’s insurer-wide operational resilience and continuity programs. Overseeing risk, recovery planning, scenario testing, reporting, and enterprise stakeholder training.
Responsibilities
- Provide second-line oversight, effective challenge, and advisory support across Operational Resilience, Business Continuity, and Crisis Management activities
- Assess resilience risks, vulnerabilities, capability gaps, and policy compliance, escalating material concerns through established governance processes
- Support the evolution of Operational Resilience frameworks, policies, standards, methodologies, tools, training, and guidance
- Help integrate Business Continuity Management into the broader Operational Resilience framework and support capability uplift across Business Groups
- Review and challenge critical operations assessments, dependency mapping, Business Impact Analyses, resilience planning, recovery strategies, third-party contingency planning, and resilience testing activities
- Support the design, execution, and evaluation of severe-but-plausible resilience scenarios and exercises
- Develop resilience reporting, metrics, dashboards, and risk insights for management, governance committees, and regulatory purposes
- Identify trends, emerging risks, and opportunities to strengthen resilience capabilities and outcomes
- Provide training, guidance, and subject matter expertise to Business Groups, Risk Officers, and other stakeholders
- Build partnerships across Operational Risk, Technology, Cyber, Third-Party Risk Management, and Business Group teams
- Leverage data, automation, analytics, and AI-enabled tools to enhance resilience assessments, reporting, monitoring, and decision-making
- Promote continuous improvement and simplification of resilience processes and capabilities across the enterprise
Requirements
- 7+ years of experience in Operational Resilience, Operational Risk, Business Continuity, Crisis Management, Technology Resilience, Third-Party Risk Management, or related disciplines
- Strong analytical, reporting, stakeholder management, facilitation, and communication skills
- Experience supporting governance, oversight, risk management, and regulatory programs
- Professional certification such as BCI, DRI, CBCP, ORM, CRISC, CISA, or equivalent is an asset
Benefits
- Up to 6 weeks off through the unique Sabbatical Program every five years
- Care Days available for self-care or care of others
- Sick Days to support well-being
- Hybrid work flexibility between the office and virtually
- Supportive, flexible, and inclusive work environment
- Training, guidance, and growth opportunities
- Incentive plans for eligible employees, with payments discretionary and subject to individual and company performance
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