Product Manager shaping strategy, roadmap, and experiments for a profitable marketplace platform. Partnering with founders, engineering, and design to improve user outcomes.
About the role
- Product Owner responsible for enhancing Advisor experiences through digital solutions at Sun Life. Collaborating with teams to implement usability and business strategies for efficiency and productivity.
Responsibilities
- Execute on the strategy to create capabilities that will provide ease and convenience to Advisors
- Manage activities within delivery teams and partner with Digital Business Technology & Solutions, SLFD, Client Experience Office (CXO), and other Sun Life business units/functions as needed
- Support Journey Owners in the design of clear journey experience vision aligned to SLFD business strategy and outcomes
- Analyze, build, and deploy compelling Advisor facing features and capabilities
- Engage with Advisors during the requirements life cycle
- Collaborate with the agile delivery team to ensure the product delivers as intended
- Partner with SLFD Change Management to develop and execute on adoption strategy to drive Advisor usage of digital tools and capabilities
- Proactively identify potential issues and risks to ensure goals are achieved
Requirements
- 5+ years of relevant agile digital delivery experience
- Knowledge of retail distribution, wealth and/or insurance space
- Proven track record of implementation experience of systems or digital capabilities in financial services
- Strong business acumen and foundational quantitative skills
- Demonstrate knowledge of technology platforms and/or technical proficiency
- Product Owner Certification
- Post Secondary Degree in Business or related field
- Strong knowledge of user-centered design principles
- Bilingualism (French, English) required for Quebec only for frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
Benefits
- Incentive plans based on individual and company performance
- Opportunities for diverse and creative collaboration
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