Product Owner responsible for enhancing Advisor experiences through digital solutions at Sun Life. Collaborating with teams to implement usability and business strategies for efficiency and productivity.
Responsibilities
Execute on the strategy to create capabilities that will provide ease and convenience to Advisors
Manage activities within delivery teams and partner with Digital Business Technology & Solutions, SLFD, Client Experience Office (CXO), and other Sun Life business units/functions as needed
Support Journey Owners in the design of clear journey experience vision aligned to SLFD business strategy and outcomes
Analyze, build, and deploy compelling Advisor facing features and capabilities
Engage with Advisors during the requirements life cycle
Collaborate with the agile delivery team to ensure the product delivers as intended
Partner with SLFD Change Management to develop and execute on adoption strategy to drive Advisor usage of digital tools and capabilities
Proactively identify potential issues and risks to ensure goals are achieved
Requirements
5+ years of relevant agile digital delivery experience
Knowledge of retail distribution, wealth and/or insurance space
Proven track record of implementation experience of systems or digital capabilities in financial services
Strong business acumen and foundational quantitative skills
Demonstrate knowledge of technology platforms and/or technical proficiency
Product Owner Certification
Post Secondary Degree in Business or related field
Strong knowledge of user-centered design principles
Bilingualism (French, English) required for Quebec only for frequent interactions with English and French-speaking colleagues or internal partners across Canada or worldwide.
Benefits
Incentive plans based on individual and company performance
Opportunities for diverse and creative collaboration
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