Senior Data Analyst building trusted financial metrics, dbt models, and Looker dashboards for Jane’s clinic - management SaaS platform. Partnering with Finance and Payments to guide critical decisions.
About the role
- Senior data analyst generating client acquisition insights for Sun Life, a global financial security and health company. Building KPIs, dashboards, forecasts, and automated analytics to improve lead conversion and client growth.
Responsibilities
- Mine data for business insights and analyze and interpret trends using statistical tools and techniques
- Report on business performance and triage code- and data-related issues
- Support client-base growth, advisor lead conversion, the Head Office lead Evolution program, Channel of Choice, KPI monitoring, and Retail Leads Data Modernization
- Leverage systems across Sun Life, gather requirements, engage subject matter experts, and create reporting
- Identify complex business problems with business partners and provide data-driven solutions
- Conduct analytics work from requirements specification and data gathering through analysis and presentations
- Serve as a subject matter expert on prospect, client, and advisor data
- Uncover opportunities that drive incremental sales
- Develop metrics and KPIs to measure analytical and data product performance
- Support the annual business plan, monthly sales forecast, and insight analysis
- Operationalize reporting processes and create dashboards to monitor business initiatives and performance
- Automate reporting, enable self-serve analytics, and promote analytics-driven decision-making
Requirements
- 5+ years of experience working with data, including quantitative analysis, data manipulation, hypothesis testing, data modelling, and data visualization
- 5+ years of experience with SQL, PySpark, and other programming languages
- Ability to write accurate, efficient, complex SQL queries across multiple database sources
- 2+ years of experience with AWS Cloud Services, such as Glue, S3, Athena, and Quick Suite
- 2+ years of experience with Tableau or other visualization tools
- Experience using oral and written storytelling to communicate data-driven insights clearly and succinctly
- Strong business-partnering approach
- Prioritization, planning, and change-management skills
- Ability to learn new applications and processes quickly with minimal direction
- Ability to document work
- Understanding of predictive and prescriptive techniques, such as regression, decision trees, and forecasting
- Experience with Salesforce
- MSc preferably in a statistical, mathematical, or technical field
- Additional statistical programming languages, such as SAS/R
- Advanced proficiency in MS Excel and MS Access
- Must satisfactorily complete Reliability Security Clearance and applicable background checks, including a law enforcement inquiry and credit check
- Must account for activities if lived or travelled outside Canada for six consecutive months during the last five years
Benefits
- Wellness programs supporting mental, physical, and financial health
- Variety of career paths with networking potential
- Hybrid work flexibility between home and office
- Supportive, flexible, and inclusive work environment
- Professional growth, learning, and development opportunities
- Employee well-being and mental-health-focused workplace programs
- Incentive plans for eligible employees, subject to individual and company performance
- Sales incentive plans for certain sales-focused roles
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