ServiceNow Developer and product owner building automated platform solutions for Huron, a global consulting organization. Gathering requirements, managing backlogs, and delivering scalable ServiceNow workflows.
About the role
- ServiceNow Developer with strong infrastructure knowledge implementing Discovery and CMDB solutions at Sun Life. Collaborate with cross-functional teams to ensure accurate IT asset and configuration information.
Responsibilities
- Develop, and implement solutions within ServiceNow for Discovery and CMDB modules
- Configure and troubleshoot ServiceNow Discovery, including MID Server setup, credentials management, probes, sensors, and schedules
- Develop and maintain integrations between ServiceNow and other systems (REST APIs, SFTP, Graph Connectors, import sets, transform maps)
- Create and optimize workflows, business rules, and scripts to automate asset and discovery processes
- Implement and maintain the CMDB to ensure accurate, up-to-date IT asset and configuration information
- Develop custom reports and dashboards to provide asset visibility and management insights
- Collaborate with cross-functional teams to gather requirements and translate them into technical solutions
- Conduct thorough testing of developed solutions, including Automated Test Framework (ATF) scripts
- Provide technical analysis and recommendations to improve Asset, Discovery, and CMDB processes
- Troubleshoot production and test issues; perform root cause analysis and resolution efforts
- Document development work, system designs, and operational procedures
Requirements
- Bachelor’s degree in computer science or equivalent industry experience
- 3–5 years of ServiceNow experience, with at least 2 years hands-on in Discovery and CMDB
- Strong understanding of ServiceNow Discovery administration (probes, sensors, MID Server, credentials, schedules)
- Experience with CMDB fundamentals (CSDM, CI classes, relationships, deduplication, data quality)
- Knowledge of Identification and Reconciliation Engine (IRE) and Discovery Patterns
- Infrastructure knowledge: networking fundamentals (IP, DNS, ports, firewalls, SNMP, WMI, SSH), Windows/Linux server basics, virtualization, cloud platforms (AWS), containers (Docker/Kubernetes)
- Excellent problem-solving skills and ability to analyze complex situations
- Strong analytical and technical skills
- Excellent communication and collaboration abilities
- Attention to detail and commitment to high-quality deliverables
- Bilingualism (French, English, both oral and written) required for Quebec only.
Benefits
- Wellness programs that support the three pillars of your health – mental, physical, and financial
- Opportunity to move along a variety of career paths with amazing networking potential
- Flexible working arrangements
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Senior ServiceNow Developer building a unified work - order platform for Support Tech LLC’s nationwide IT field - services business. Integrating CSM, FSM, ITSM, Field Nation, and external client platforms.
EC
Développeur d’automatisation chez EDC, société canadienne de financement du commerce international. Conception et soutien de solutions UiPath, ServiceNow, Azure et Power Platform en environnement hybride.
EC
Platform Automation Developer building UiPath, ServiceNow, and Azure workflow solutions. Supporting automation delivery and operations for Export Development Canada’s global - trade mission.
Associate supporting administration and adoption of business applications for RSM's Dynamics 365 practice. Collaborating with IT and users to enhance platform operations and efficiency.
Senior Systems Integrator providing technical leadership in ServiceNow at the City of Toronto. Leading architectural direction and governance for enterprise - scale ServiceNow implementations.
ServiceNow Quality Engineer ensuring QA through the entire development lifecycle. Engage in sprint - based cycles and leverage Generative AI for efficiency.
ServiceNow Developer responsible for designing and implementing solutions on the ServiceNow platform. Enhancing service management efficiency through integration and automation within TELUS Digital.
Senior Project Manager leading high - visibility ServiceNow platform projects at iA Financial Group. Engage multidisciplinary teams, coordinate activities, and deliver solutions for digital transformation.
Senior Solutions Consultant providing business and solutions consultancy for ServiceNow in pre - sales role. Collaborating with customers to scope initiatives and recommend solutions while leveraging Crossfuze Delivery team.