ServiceNow Administrator managing Cloudera's HRSD and ITSM platform. Configuring workflows, catalog services, CMDB data, access controls and continuous improvements.
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Platform Automation Developer – UiPath, ServiceNow CSM
Posted last month
About the role
- Platform Automation Developer building UiPath, ServiceNow, and Azure workflow solutions. Supporting automation delivery and operations for Export Development Canada’s global-trade mission.
Responsibilities
- Design, build, test, and maintain automation solutions using UiPath and ServiceNow CSM / Workflow Data Fabric
- Develop workflows and integrations using ServiceNow Flow Designer, Integration Hub, and Workflow Data Fabric
- Implement secure, scalable integrations using APIs, events, and Azure services
- Build multi-system automations following enterprise architecture and security standards
- Integrate AI into digital platforms
- Deliver user stories and tasks end-to-end with engineering practices and peer review
- Participate in solution design reviews and implement approved technical designs
- Follow coding, documentation, and testing standards
- Contribute to automated testing, regression testing, and defect resolution
- Support deployments through Azure DevOps CI/CD pipelines and Git-based version control
- Monitor automation execution, logs, and performance metrics
- Maintain libraries and reusable components
- Investigate incidents, perform root cause analysis, and implement fixes
- Support upgrades, patches, and platform changes
- Maintain technical documentation and production support artifacts
- Translate business requirements into working solutions with stakeholders
- Support and guide Citizen Developers on platform standards and best practices
- Contribute to Communities of Practice and knowledge-sharing sessions
- Collaborate with vendors and internal teams during solution delivery and enhancements
Requirements
- Post-secondary degree in Computer Science, Engineering, or a related technical field
- Minimum 5 years' experience in a technical delivery role designing, building, testing, and supporting automation and workflow solutions across enterprise platforms
- Strong hands-on experience with UiPath and ServiceNow CSM
- Experience designing workflows using Flow Designer, Integration Hub, or similar orchestration tools
- Working knowledge of Azure services for integration and automation
- Experience with Azure DevOps, CI/CD pipelines, and Git-based source control
- Strong analytical and problem-solving skills
- Experience working in regulated or large-scale enterprise environments
- Candidates must be able to work legally in Canada at the time of application; preference is given to Canadian Citizens or Permanent Residents
- Candidates must meet requisite government security screening requirements
Benefits
- Performance-based incentive
- Competitive compensation and benefits package
- 3 to 4 weeks paid vacation
- Corporate closure period
- Summer early Fridays
- No meeting Fridays
- Hybrid work options
- Continuous learning opportunities
- Training programs
- Workshops
- Language training
- Inclusive workplace and employment equity
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer opportunities
- Social responsibility programs
- Relocation assistance for eligible candidates
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