ServiceNow Administrator managing Cloudera's HRSD and ITSM platform. Configuring workflows, catalog services, CMDB data, access controls and continuous improvements.
EC
Automation Platform Developer, ServiceNow CSM, UiPath
Posted 2 months ago
About the role
- Développeur d’automatisation chez EDC, société canadienne de financement du commerce international. Conception et soutien de solutions UiPath, ServiceNow, Azure et Power Platform en environnement hybride.
Responsibilities
- Design, develop, test and update automation solutions using UiPath and ServiceNow CSM or ServiceNow Workflow Data Fabric
- Build workflows and integrations with ServiceNow Flow Designer, Integration Hub and Workflow Data Fabric
- Implement secure, scalable integrations using APIs, events and Azure services
- Develop multi-system-compatible solutions in accordance with company architecture and security standards
- Integrate AI into digital platforms
- Provide end-to-end user stories and tasks
- Participate in design reviews and implement approved technical designs
- Follow coding, documentation and testing standards
- Contribute to automated testing, regression testing and defect resolution
- Support deployments using Azure DevOps, CI/CD pipelines and Git
- Monitor automation execution, logs and performance metrics
- Maintain and update reusable libraries and components
- Investigate incidents, perform root cause analysis and implement fixes
- Support platform upgrades, patches and changes
- Update technical documentation and production support artifacts
- Translate stakeholder requirements into operational solutions
- Mentor less-experienced developers and contribute to communities of practice
- Collaborate with vendors and internal teams
Requirements
- Post-secondary degree in computer science, computer engineering or a related field
- Minimum 5 years' experience designing, developing, testing and supporting automation and workflow solutions
- Strong hands-on experience with UiPath and ServiceNow CSM
- Experience designing workflows with Flow Designer, Integration Hub or similar tools
- Practical knowledge of Azure services for integration and automation
- Experience with Azure DevOps, CI/CD pipelines and Git
- Strong analytical and problem-solving skills
- Ability to work within complex systems
- Experience in large or regulated organizations
- Legal authorization to work in Canada; preference given to Canadian citizens or permanent residents
- Meets government security clearance requirements
Benefits
- Performance-based compensation
- Relocation assistance for eligible candidates
- Various hybrid work options
- Three to four weeks of vacation
- Company-wide closure period
- Shortened summer Fridays
- Meeting-free Fridays
- Training programs
- Workshops
- Language training
- Diverse and inclusive work environment
- Wellness initiatives
- Mental health support
- Fitness programs
- Volunteer activities
- Corporate social responsibility programs
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