ServiceNow Administrator managing Cloudera's HRSD and ITSM platform. Configuring workflows, catalog services, CMDB data, access controls and continuous improvements.
About the role
- ServiceNow Developer responsible for designing and implementing solutions on the ServiceNow platform. Enhancing service management efficiency through integration and automation within TELUS Digital.
Responsibilities
- Design and develop custom applications, modules, workflows, and configurations on the ServiceNow platform.
- Implement ServiceNow solutions integrating with TMF APIs and other external systems using Integration Hub.
- Develop and maintain Service Catalogs, Service Portals, and Service Requests.
- Utilize Integration Hub to build and manage integrations with third-party applications and services.
- Ensure seamless data flow between ServiceNow and other systems, particularly through TMF APIs.
- Develop and implement ATF test cases to automate testing processes and validate functionality.
Requirements
- Certified Application Developer (CAD) certification
- Certified Technical Architect (CAT) certification
- CIS (Certified Implementation Specialist) certification
- ServiceNow Certified System Administrator (CSA) certification
- ServiceNow micro certifications
- Proficiency in ServiceNow ITSM, CSM, and ITOM is essential.
Benefits
- Offers Bonus
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