Senior AI Solutions Analyst guiding Desjardins Group’s financial services sectors in responsible productivity AI adoption. Assessing use cases, value, risks and Microsoft AI solutions.
About the role
- Software Delivery Analyst driving AI-powered and automation-first software delivery globally for Sun Life. Managing software implementations and spearheading intelligent automation adoption.
Responsibilities
- drive AI-powered and automation-first software delivery on a global scale
- manage end-to-end deployment of software implementations, upgrades, and security fixes across hybrid environments
- spearhead the adoption of intelligent automation technologies to optimize delivery processes and reduce manual effort
- orchestrate end-to-end SCCM package deployment to desktop, laptop, virtual machine, and cloud environments
- design and deploy AI-enabled automation solutions for deployment scheduling, testing coordination, issue escalation, and intelligent routing
- gather and interpret customer requirements using data-driven insights to identify optimal solutions
- contribute to the design of AI-first software delivery practices and procedures
- conduct data analysis and generate AI-powered predictive reports for customers and partners
Requirements
- hands-on experience with Microsoft Endpoint Configuration Manager (SCCM), Intune, JAMF, or equivalent
- demonstrated hands-on experience with AI-assisted tools (copilots, intelligent automation platforms, code generation, process automation)
- data analysis and visualization skills (Microsoft Excel, Power BI, or advanced analytics platforms)
- understanding of Windows operating systems and cross-platform management
- familiarity with machine learning concepts, predictive analytics, and intelligent workflow automation principles
- experience collaborating with technology teams to build and maintain AI automation tools and systems
- understanding of data governance, ethical AI, and compliance requirements in enterprise environments
Benefits
- health insurance
- retirement plans
- paid time off
- flexible work arrangements
- professional development
- discretionary bonuses
- hybrid work options
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