Lead Product Designer owning complex enterprise software experiences for Mark43’s public safety platform. Shaping tools used by law enforcement, firefighters, EMS professionals, and dispatchers.
About the role
- Senior Product Designer developing end-to-end agent experiences for AI-powered products at Tango Analytics. Collaborating with engineering and product teams to shape design patterns in the AI & Innovation team.
Responsibilities
- Design agent experiences end-to-end.
- Run discovery for AI-specific UX problems.
- Partner with Product and AI Engineering to define jobs-to-be-done for agent-powered workflows and new product surfaces.
- Define trust and transparency patterns.
- Build and validate prototypes.
- Partner with AI Engineering on interaction paradigms.
- Shape design patterns that work across multiple agent domains (lease consolidation, space optimization, energy management).
Requirements
- 4+ years in product design with experience designing AI or ML-powered products where the underlying system is probabilistic, not deterministic.
- AI fluency in your own workflow.
- Uses AI tools in the design process today for research synthesis, design generation, coded prototyping, and documentation.
- Experience designing trust surfaces: confidence disclosure, human-in-the-loop triggers, progressive automation, and failure recovery patterns for AI-powered products.
- Familiarity with agentic product design patterns such as agent monitoring, verification, override flows, and autonomy-level configuration is strongly preferred.
- Proficiency in Figma and experience with AI-powered prototyping tools for shipping design artifacts directly into development workflows.
- Service design depth. Mapped multi-stakeholder workflows where the design problem extends beyond the screen.
- Enterprise B2B instinct.
- Strong cross-functional partnership with engineering and product teams.
- Bachelor's degree in design, or a related field, or equivalent professional experience.
Benefits
- Competitive Compensation
- Comprehensive Benefits Including health, dental, and vision insurance, and generous paid time off to support your well-being.
- Flexible Work Environment Whether remote, hybrid, or in-office, we support work arrangements that promote productivity and balance.
- Inclusive & Collaborative Culture We foster a workplace where diverse perspectives are valued, teamwork is encouraged, and everyone has a voice.
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