Associate role in KYC governance within Global Operations team at TD Securities. Responsible for ensuring compliance with AML/KYC standards and effective operational processes.
Responsibilities
Supporting the Senior Manager and AVP in the execution of strategic initiatives, governance activities, and department deliverables
Acting as a primary point of contact for KYC inquiries from control and oversight partners, including First Line Business Management, Financial Crime Risk Management (FCRM), Compliance, Audit, and Testing teams
Coordinating and facilitating responses to audit, testing, regulatory examination, and quality assurance requests
Supporting the development, maintenance, and enhancement of KYC governance reporting, management information, metrics, and risk dashboards
Conducting data analysis and identifying trends, root causes, and opportunities for process improvement and risk mitigation
Leading or supporting data remediation initiatives related to AML/KYC records, client information, and regulatory reporting requirements
Developing, maintaining, and enhancing departmental procedures, process documentation, job aids, and governance standards
Designing and delivering training materials and knowledge-sharing sessions to support operational readiness and process consistency
Working collaboratively with stakeholders to interpret policy requirements and provide guidance on operational execution
Assessing control gaps, documenting issues, and supporting remediation and corrective action plans
Monitoring adherence to established standards, procedures, and control frameworks
Supporting the preparation of materials for senior management, governance committees, audits, and regulatory engagements
Representing the department on projects, working groups, and control-related initiatives as required
Identifying opportunities to streamline processes, improve data quality, and strengthen the overall control environment
Supporting enterprise-wide initiatives relating to AML, KYC, client data management, governance, and risk management
Requirements
Minimum of 3–5 years of experience in governance, AML/KYC operations, risk management, compliance, audit, data management, or a related field
University degree or equivalent experience
Industry certifications and relevant professional designations (e.g., CAMS, CRCM) are an asset
Strong understanding of AML/KYC regulatory requirements and control frameworks applicable to capital markets and wholesale banking
Expertise in data analysis, reporting, trend analysis, and management information development
Advanced proficiency with business intelligence platforms (e.g. Microsoft Power BI) and other data visualization tools, as well as Microsoft Office applications, including Excel, PowerPoint, etc.
Experience investigating data quality issues and supporting remediation initiatives
Knowledge of audit, monitoring, testing, and regulatory examination practices
Experience interacting with regulatory, compliance, audit, testing, or risk management partners
Ability to develop and maintain procedures, standards, governance documentation, and training materials
Strong understanding of risk management principles and operational controls
Ability to effectively analyze complex issues and recommend practical solutions
Strong organizational and project coordination skills with the ability to manage multiple priorities simultaneously
Exceptional written and verbal communication skills
Strong stakeholder management skills with the ability to build effective working relationships across business and support functions
Ability to influence outcomes and drive initiatives through collaboration and partnership
Experience preparing executive-level presentations, committee materials, and management reporting
Strong attention to detail and commitment to data accuracy and quality.
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