Group Manager leading specialized insider-risk investigations at TD, a major North American bank. Managing investigators, regulatory risk, complex cases, and team performance.
Responsibilities
Manage and lead a team of specialized professionals conducting analysis and investigations for insider risk
Assign and monitor caseloads to minimize regulatory risks and losses to the bank
Lead day-to-day operations and deliver quality service and transaction processing
Review incoming files and allocate them to Investigators/Investigative Specialists
Conduct assigned investigations as a working lead while ensuring proper standards are followed
Prepare documents for criminal and non-criminal proceedings
Collaborate with other institutions, public-sector organizations, government, and law enforcement to gather intelligence
Ensure investigations are professionally and promptly completed
Identify procedural weaknesses and follow up on corrective actions
Monitor emerging trends and investigative techniques
Represent the department on internal projects and committees
Contribute to business planning and operationalize assigned plans
Develop strategies, recommend enhancements, and monitor program effectiveness
Coordinate with HR, Technology, Finance, Risk Management, business lines, and control functions
Ensure compliance, reporting, escalation, risk management, and alignment with regulatory requirements
Set team targets, develop employees, conduct performance reviews, coach staff, and manage performance
Hire talent, make compensation decisions, handle disciplinary actions, and foster a cohesive, diverse team
Act as a brand ambassador for TD
Requirements
Undergraduate degree or equivalent work experience
7+ years experience
Broad and in-depth knowledge of investigative techniques, proper protocol, and financial criminal trends
Ability to present and make recommendations to senior management and executives
Deep knowledge and understanding of businesses, technology, and organizational practices/disciplines
Sound to advanced knowledge of external competition, industry, and/or market trends
Ability to manage investigative caseloads and resource allocation
Ability to work onsite 4 days a week
Compliance with applicable internal and external requirements, Bank and industry codes of conduct
Language Requirement (Quebec only): Sans Objet
Benefits
Base salary
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular career, development, and performance conversations
Online learning platform
Mentoring programs
Training and onboarding sessions
Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
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