Operations Analyst leading requirements management, data analysis, and operational readiness for TD Securities’ capital-markets projects. Supporting regulatory reporting, testing, governance, and stakeholder delivery.
Responsibilities
Lead a diverse range of stakeholders and adapt communication style to different audiences
Analyze impacts on customers, stakeholders, employees, processes, and technology solutions
Own project deliverables related to business requirements
Identify and manage required project outcomes with stakeholders
Contribute to change management practices, including stakeholder analysis, gap analysis, and change planning
Collaborate with project managers and business sponsors to assign project resources
Lead requirements management for projects based on complexity, size, budget, and governance levels
Define business needs and problem statements and identify potential solutions
Identify scope changes and analyze impacts on project benefits and risks
Plan, elicit, analyze, document, communicate, and manage business requirements
Document and validate current-state processes and design desired future-state processes
Maintain requirements traceability and prioritize requirements and scope changes
Track requirements risks, issues, assumptions, dependencies, and constraints
Support quality assurance through test script development and solution testing
Adhere to enterprise project governance, performance, quality, and compliance controls
Complete work packages for operational readiness and manage changing deadlines and priorities
Communicate work package progress and escalate issues when appropriate
Support implementation and post-implementation activities
Forecast, define, and manage requirements effort, costs, and timelines
Support vendor RFI/RFP activities when required
Contribute to seed funding requests by articulating project scope, benefits, and risks
Ensure business requirements documentation is accurate and helps mitigate project changes and costs
Analyze requirement change requests and their impact on the original business need
Deliver detailed requirements supporting estimates and business cases
Mentor junior and peer Business Analysts
Provide business analysis guidance and advice to business partners and project teams
Build productive relationships with business, stakeholder, and technology partners
Lead stakeholders toward agreement and consensus on business requirements
Prioritize workload and capacity to meet project milestones
Maintain an individual development plan and participate in training and on-the-job learning
Participate in team meetings and reward and recognition programs
Foster a collaborative, diverse, and positive work environment
Requirements
3-5 years related experience in project management is an asset
Experience with Capital Markets and Trade Lifecycle is an asset
Knowledge of Financial Instruments and Products is an asset
Prior experience with regulatory reporting, including OSC, CFTC, EMIR, MAS, LOPR, MIFID, SFTR, IIROC, CAT, FINRA, and SEC
Experience working with Excel, Visio, Project Plan, and PowerPoint
Knowledge of Alteryx, Python, SQL, Java, and Tableau is a strong asset
Business Analysis Accreditation is an asset
Postgraduate degree in a relevant discipline such as Statistics, Data Analytics, or Economics is an asset
Proficiency with data mining and statistical analysis
Ability to analyze data for trends and patterns
Ability to translate complex business and operational processes into coherent visual process maps
Sound to advanced knowledge of business analysis, project delivery practices, and standards across the project life-cycle
Understanding of business and user interaction with technology throughout project delivery
Ability to work under minimal management guidance and supervision
Ability to document current state, define future state, and identify gaps
Benefits
Base salary
Variable compensation
Health and well-being benefits
Savings and retirement programs
Paid time off
Banking benefits and discounts
Career development
Reward and recognition programs
Regular career, development, and performance conversations
Online learning platform
Mentoring programs
Training and onboarding sessions
Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
Field Operations Associate servicing customer inventory, stocking products, and resolving onsite issues for Grainger, a North American MRO products distributor. Supporting account growth through customer service and sales opportunities.
Cloud Operations Specialist supporting AWS, M365, data platforms, and automation. Modernizing cloud infrastructure for Canadian life insurer Blue Cross Life.
Desjardins IT analyst designing and maintaining infrastructure, systems, and database solutions. Leading complex quality assurance strategies, testing, risk analysis, and implementation recommendations.
Office operations agent supporting Desjardins’ administrative processes, reporting, data integrity, and daily operations. Coordinating activities and responding to operational questions in a hybrid Montréal role.
JLL Operations Lead overseeing facilities maintenance across four British Columbia client sites. Managing preventive maintenance, vendors, work orders, and client service delivery.
Ocean import operations coordinator managing end - to - end shipments for DSV, a global transport and logistics leader. Coordinating carriers, documents, compliance, costs, KPIs, and customer communication.
Desjardins IT analyst designing, testing, and maintaining systems, infrastructure, networks, and database solutions. Coordinating technology projects and optimizing policies, standards, and applications.