IT Operations Engineer owning internal IT for gaiia’s telecom operating - system platform. Managing devices, access, support, compliance, and automation in a fully remote environment.
About the role
- Operations Analyst leading requirements management, data analysis, and operational readiness for TD Securities’ capital-markets projects. Supporting regulatory reporting, testing, governance, and stakeholder delivery.
Responsibilities
- Lead a diverse range of stakeholders and adapt communication style to different audiences
- Analyze impacts on customers, stakeholders, employees, processes, and technology solutions
- Own project deliverables related to business requirements
- Identify and manage required project outcomes with stakeholders
- Contribute to change management practices, including stakeholder analysis, gap analysis, and change planning
- Collaborate with project managers and business sponsors to assign project resources
- Lead requirements management for projects based on complexity, size, budget, and governance levels
- Define business needs and problem statements and identify potential solutions
- Identify scope changes and analyze impacts on project benefits and risks
- Plan, elicit, analyze, document, communicate, and manage business requirements
- Document and validate current-state processes and design desired future-state processes
- Maintain requirements traceability and prioritize requirements and scope changes
- Track requirements risks, issues, assumptions, dependencies, and constraints
- Support quality assurance through test script development and solution testing
- Adhere to enterprise project governance, performance, quality, and compliance controls
- Complete work packages for operational readiness and manage changing deadlines and priorities
- Communicate work package progress and escalate issues when appropriate
- Support implementation and post-implementation activities
- Forecast, define, and manage requirements effort, costs, and timelines
- Support vendor RFI/RFP activities when required
- Contribute to seed funding requests by articulating project scope, benefits, and risks
- Ensure business requirements documentation is accurate and helps mitigate project changes and costs
- Analyze requirement change requests and their impact on the original business need
- Deliver detailed requirements supporting estimates and business cases
- Mentor junior and peer Business Analysts
- Provide business analysis guidance and advice to business partners and project teams
- Build productive relationships with business, stakeholder, and technology partners
- Lead stakeholders toward agreement and consensus on business requirements
- Prioritize workload and capacity to meet project milestones
- Maintain an individual development plan and participate in training and on-the-job learning
- Participate in team meetings and reward and recognition programs
- Foster a collaborative, diverse, and positive work environment
Requirements
- 3-5 years related experience in project management is an asset
- Experience with Capital Markets and Trade Lifecycle is an asset
- Knowledge of Financial Instruments and Products is an asset
- Prior experience with regulatory reporting, including OSC, CFTC, EMIR, MAS, LOPR, MIFID, SFTR, IIROC, CAT, FINRA, and SEC
- Experience working with Excel, Visio, Project Plan, and PowerPoint
- Knowledge of Alteryx, Python, SQL, Java, and Tableau is a strong asset
- Business Analysis Accreditation is an asset
- Postgraduate degree in a relevant discipline such as Statistics, Data Analytics, or Economics is an asset
- Proficiency with data mining and statistical analysis
- Ability to analyze data for trends and patterns
- Ability to translate complex business and operational processes into coherent visual process maps
- Sound to advanced knowledge of business analysis, project delivery practices, and standards across the project life-cycle
- Understanding of business and user interaction with technology throughout project delivery
- Ability to work under minimal management guidance and supervision
- Ability to document current state, define future state, and identify gaps
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Reward and recognition programs
- Regular career, development, and performance conversations
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Interview accommodations, including accessible meeting rooms and captioning for virtual interviews
Job title
Job type
Experience level
Salary
Degree requirement
No Education Requirement
Tech skills
Location requirements
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