Senior Manager connecting VAS, Product, and Engineering to deliver ARGUS Intelligence capabilities. Structuring requirements, backlogs, governance, testing, and releases for commercial real estate valuation workflows.
About the role
- Wealth Operations Officer processing transactions and resolving operational issues for TD, a major North American bank. Supporting clients, partners, compliance, and process improvements.
Responsibilities
- Execute transactions accurately, on time, and according to established guidelines, procedures, and SLAs
- Refer or escalate processing and operational issues to appropriate partners
- Identify service-delivery improvements and support process-improvement initiatives
- Validate information and perform authorized adjustments for incoming transactions
- Maintain relationships with customers, partners, and vendors and respond to questions or concerns
- Complete assigned workloads and business processes while meeting service and productivity requirements
- Apply due diligence to internal and industry regulations and operating procedures
- Manage confidential correspondence and information with discretion
- Investigate and escalate non-standard or high-risk activities
- Comply with operational frameworks, methodologies, and the Bank Code of Conduct
- Participate as a team member, support a positive and inclusive work environment, and share operational knowledge
- Communicate issues, project status, and relevant day-to-day information
- Participate in performance management, development, and cross-training activities
- Report generally to a Team Manager
Requirements
- Undergraduate degree/college diploma preferred and/or 1+ years relevant experience
- Working-level knowledge of the business unit and operational functions
- Knowledge of internal and industry regulations
- Knowledge of regulatory issues/requirements for supported jurisdictions
- Understanding of Anti-Money Laundering and Business Continuity Management frameworks
- Ability to complete transactions involving manual and automated processes across several systems/applications
- Ability to investigate and escalate non-standard or high-risk activities
- Ability to work within defined parameters and decision-making authority
- Ability to manage confidential information with discretion
- Ability to work 37.5 hours per week
Benefits
- Base salary
- Variable compensation
- Health and well-being benefits
- Savings and retirement programs
- Paid time off
- Banking benefits and discounts
- Career development
- Regular development conversations
- Training programs
- Online learning platform
- Mentoring programs
- Training and onboarding sessions
- Reward and recognition programs
- Accessibility accommodations during the interview process
Job title
Job type
Experience level
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Degree requirement
No Education Requirement
Location requirements
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