Senior AI Solutions Analyst guiding Desjardins Group’s financial services sectors in responsible productivity AI adoption. Assessing use cases, value, risks and Microsoft AI solutions.
About the role
- Lead the TecsysIQ AI/Data Delivery Team delivering projects for healthcare and supply chain sectors. Oversee solution design, establish standards, and drive AI enablement initiatives.
Responsibilities
- Lead, coach, and develop a team of AI/Data professionals delivering customer projects
- Own delivery quality, utilization, prioritization, and team performance
- Provide oversight on solution design, estimates, and project execution
- Establish delivery standards, templates, and best practices
- Manage bookings, revenue, and margin for the TecsysIQ AI/Data services team
- Define and evolve the Tecsys IQ Data and AI services strategy
- Work closely with customer to identify requirements, define and build solutions using TecsysIQ Data and AI capabilities, including agentic capabilities
- Build implementation playbooks, processes, and governance standards
- Standardize delivery approaches to improve consistency and efficiency
- Measure and report on customer outcomes and delivery success
- Identify and implement AI opportunities across Professional Services
- Support the rollout of AI-powered tools and workflows
- Promote adoption through training, best practices, and change management
- Drive standardization and reusable assets across teams
- Participate in customer meetings, workshops, and site visits
- Support presales activities, including discovery, solution positioning, and estimates
- Collaborate with Sales, Product, Global Operations, and Product & Technology teams
- Provide regular updates on progress, risks, and outcomes
Requirements
- Experience leading customer-facing delivery teams in a Professional Services environment
- Experience with Business Intelligence, analytics, and enterprise data platforms
- Understanding of supply chain, healthcare, or related operational environments
- Strong leadership, stakeholder management, and communication skills
- Experience building scalable processes, methodologies, and delivery standards
- Ability to lead cross-functional initiatives and influence stakeholders
- Commercial awareness with experience managing delivery performance and customer outcomes
- Fluency in French.
- Strong proficiency in both written and verbal English communication essential for effective correspondence with clients, suppliers, business partners and colleagues beyond the province of Quebec.
- Technology Awareness You do not need to be a technical expert in every platform, but you should be comfortable discussing modern data, analytics, and AI technologies with customers and internal teams.
- Experience or familiarity with the following is an asset:
- Databricks
- AI principles: LLM, RAG, KB, agentic workflows
- AWS and Amazon Bedrock, SageMaker, Agent Core
- Microsoft Copilot
- Claude
- Kiro
- Cognos
- Business Intelligence and Analytics platforms
- AI agents and workflow automation tools
Benefits
- #LI-TECSYS
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