Bilingual trainer delivering virtual and onsite implementation training for PBS dealership management software. Supporting automotive dealerships across North America through software adoption and process improvement.
About the role
- Learning Specialist II supporting TELUS Health in a collaborative role for training content development and delivery. Engaging with operations leaders to ensure staff are equipped for success.
Responsibilities
- Work alongside frontline operations leaders, clinical liaisons, and HealthTech professionals to deliver training experiences
- Own the full lifecycle of training content — from curriculum design and instructional development to delivery and continuous improvement
- Ensure every team member has the knowledge and tools they need to succeed across both lines of business
Requirements
- Minimum 2 years of experience in instructional design, curriculum development, or a learning & development role
- Proven experience designing and delivering training programs for diverse audiences, including frontline and clinical staff
- Strong proficiency with e-learning authoring tools
- Experience managing a Learning Management System
- Excellent written and verbal communication and facilitation skills
- Solid understanding of adult learning principles and instructional design methodologies
- Strong project management and organizational skills with the ability to manage multiple priorities
- High degree of attention to detail and accuracy
- Proficient in Google Workspace, and collaboration tools
- Ability to navigate and thrive in a fast-paced, evolving environment
- A collaborative team player with a passion for continuous improvement and excellence
Benefits
- Comprehensive total rewards package highlighting competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan to meet the needs of you and your family
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension and share purchase programs
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities to develop your skills
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