Senior Product Manager – SMB Team

Posted 5 hours ago

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About the role

  • Senior Product Manager leading the product strategy for TELUS' Fibre and Copper Internet services. Driving cross-functional initiatives and delivering integrated connectivity solutions for SMBs.

Responsibilities

  • Develop and execute a data-driven product roadmap that supports customer growth, revenue performance, profitability, retention, and long-term portfolio evolution
  • Take end-to-end accountability for the Fibre and Copper Internet portfolio
  • Drive product lifecycle management activities, including offer simplification, base management, migrations, pricing changes, legacy product decisions, and portfolio modernization
  • Identify, evaluate, and launch new products, services, and capabilities that create customer value and support TELUS' growth objectives
  • Analyze customer, operational, financial, and market data to guide strategic decisions
  • Lead cross-functional teams through ambiguous and complex problems
  • Champion customer-backed decisions and evidence-based problem solving across teams

Requirements

  • 6+ years of product management or product strategy experience
  • Proven experience managing a complete product portfolio with accountability for roadmap, lifecycle, performance, customer experience, and commercial outcomes
  • Strong product strategy and roadmap development skills
  • Demonstrated ability to build business cases, manage investment planning, assess financial impacts, and make data-driven recommendations
  • Strong analytical skills and deep financial acumen
  • Strong influencing skills with the ability to manage up and sideways, align stakeholders, and make strategic trade-off decisions
  • Demonstrated experience using AI tools to support product research, decision-making, or customer problem-solving

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills

Job type

Full Time

Experience level

Senior

Salary

CA$86,000 - CA$136,000 per year

Degree requirement

Bachelor's Degree

Location requirements

HybridVancouverCanada

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