Senior Project Manager leading TELUS Health EMR, benefits, and pharmacy system implementations across Canada. Managing complex teams, budgets, risks, reporting, and executive stakeholder communications.
Responsibilities
Lead complex Payvider Operations projects involving EMR, Health Benefits Management, or Pharmacy system implementations
Develop project charters and business cases
Manage project schedules, budgets, risks, and escalations with minimal supervision
Present complex technical and project information to senior leadership and stakeholders
Manage matrixed project teams including Business Analysts, Data Analysts, Clinical teams, Communications, and vendors
Facilitate and mentor project teams across internal TELUS teams and external client organizations
Champion standardized project management methodologies, tools, and collaborative platforms
Mentor functional team members and drive delivery excellence
Manage and analyze complex reporting
Ensure implementations deliver tangible benefits to TELUS Health and customers
Develop project communications including infographics, briefing notes, executive reports, client-facing communications, and Steerco updates
Requirements
Bachelor's degree in Business, Computer Science, Healthcare, or a related field
Project Management Professional (PMP) certification
Minimum 5+ years of progressive project management experience
Minimum 5+ years leading large-scale, complex healthcare system implementations through the full project lifecycle, including sustainability planning
Expertise in project management principles, tools, and methodologies
Advanced proficiency in healthcare system implementations and understanding of health systems, operational complexity, and patient care impact
Ability to work independently with minimal supervision and manage multiple competing priorities under pressure and meet firm deadlines
Strong leadership skills, including decision-making, influencing without formal authority, and managing stakeholder expectations in matrixed environments
Expertise in managing ambiguity and applying change management and systems thinking methodologies
Ability to communicate complex information clearly to diverse audiences
Advanced knowledge of English is required
Personnel Security Screening conducted through the Government of Canada may be required for applicable data center/client-service technology functions
Benefits
Minimum 3 weeks of vacation
Flexible benefits plan to meet the needs of you and your family
Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
Generous company matched pension program
Share purchase program
Opportunity to give back to communities in which we work, live and serve
Career growth and learning & development opportunities
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