Senior Program Manager, TV Platform Migration – Stakeholder Engagement

Posted 2 days ago

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About the role

  • Senior Product Manager leading the migration of TELUS's video platform and overseeing complex initiatives. Collaborating with cross-functional teams to ensure seamless transitions for customers.

Responsibilities

  • Lead the migration of existing TV customers to TELUS's newest TV platform with minimal disruption and maximum customer satisfaction
  • Identify system gaps, define business requirements, and design scalable solutions end-to-end
  • Oversee multiple migration workstreams and align cross-functional teams on consolidated action plans
  • Champion records cleanup initiatives to ensure data accuracy and system readiness for migration
  • Deliver enablement programs so product, engineering, and operations teams are migration-ready
  • Transform complex migration data into actionable insights that guide product and delivery decisions

Requirements

  • 3–5+ years of experience in product management, program management, or a related role within a telecommunications or technology environment
  • Demonstrated experience with TELUS Video products or equivalent TV/video platform ecosystems
  • Proven ability to define and document business requirements for complex system changes
  • Strong program management skills with experience managing multiple concurrent workstreams
  • Experience leading system migrations or large-scale platform transitions
  • Post-secondary degree in Engineering, Computer Science, Business Administration, Information Technology, or a related field
  • Excellent stakeholder management, communication, and executive presentation skills
  • Data-driven mindset with experience building dashboards and migration performance reporting

Benefits

  • Comprehensive total rewards package highlighting competitive salary and bonus structures
  • Minimum 3 weeks of vacation
  • Flexible benefits plan to meet the needs of you and your family
  • Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
  • Generous company matched pension and share purchase programs
  • Opportunity to give back to communities in which we work, live and serve
  • Career growth and learning & development opportunities to develop your skills

Job type

Full Time

Experience level

Senior

Salary

CA$123,000 - CA$160,000 per year

Degree requirement

Bachelor's Degree

Location requirements

OnsiteTorontoCanada

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