Program Manager managing McDonald’s Canada QSR accounts focusing on hardware programs like kiosks and digital menu boards. Ensuring clear communication and coordination with internal teams and client stakeholders.
Responsibilities
Act as a key point of contact between McDonald’s Canada stakeholders and Coates internal teams
Support the management and coordination of hardware initiatives including drive thru enclosures, kiosks, media players, and other restaurant technology infrastructure
Consolidate input from internal teams including hardware, product, supply chain, finance, and deployment teams and communicate updates clearly to internal and client stakeholders
Proactively prepare and maintain client facing documentation including program updates, planning materials, and presentation content
Support account leadership in managing client communications, meetings, and follow up actions
Ensure programs progress through appropriate internal processes while maintaining visibility across timelines, dependencies, and deliverables
Maintain strong working relationships with McDonald’s stakeholders across technology, construction, procurement, and vendor teams
Identify opportunities to improve communication, coordination, and program visibility across the account
Requirements
5 years experience in account coordination, account management, program management, or client facing roles within a technology, hardware, retail, or services environment
Experience working with enterprise clients or complex multi stakeholder environments preferred
Understanding of quick service restaurant operations, retail technology environments, or hardware deployment programs considered an advantage
Demonstrated ability to manage multiple initiatives and coordinate across internal teams and external stakeholders
Strong business awareness with the ability to understand client priorities and align internal teams accordingly
Senior Program Manager ensuring technical governance and integrity for Food & Beverage certification schemes within DNV. Leading teams and engaging with stakeholders across North America.
Director of Marketing Data Program Management at BLEND360 overseeing data initiatives and fostering collaboration between Marketing, Technology, and Analytics teams.
Project Manager at Ciena leading teams through product lifecycle management and new product introduction processes. Coordination of project schedules, risk management, and customer engagements while ensuring clarity and quality in product delivery.
Talent Development Program Manager at Curtiss - Wright leading global programs and enhancing leadership capabilities. Driving execution excellence and managing participant experiences in talent development initiatives.
Delivery Program Manager overseeing comprehensive program planning and execution in store technology at Canadian Tire Corporation. Engaging stakeholders and managing resources across multiple squads.
Senior Product Manager leading the migration of TELUS's video platform and overseeing complex initiatives. Collaborating with cross - functional teams to ensure seamless transitions for customers.
Program Manager managing principal gift implementation at University Advancement. Building donor relations and ensuring fulfillment of gift agreements with comprehensive stewardship strategies.
Program Operations Coordinator at MaRS Discovery District supporting government contracts with logistical and administrative duties. Focused on program referrals, reporting, and feedback collection in a hybrid environment.
Senior Program Manager overseeing program delivery for enterprise clients at fintech d1g1t. Bridging technical teams and executive stakeholders in portfolio management within the wealth management sector.