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Senior Program Manager, Food & Beverage
Posted 2 months ago
About the role
- Senior Program Manager ensuring technical governance and integrity for Food & Beverage certification schemes within DNV. Leading teams and engaging with stakeholders across North America.
Responsibilities
- Hold overall technical responsibility for all assigned Food & Beverage certification schemes within the Local Unit, including SQF and COSTCO.
- Act as the Local Unit focal point for interpretation and implementation of requirements issued by the Global Technical Hub, including globally managed Food & Beverage schemes such as FSSC 22000 and BRCGS.
- Provide line management for a team of approximately 6 full-time auditors and ~25 contracted auditors, SQF technical reviewers and supporting roles (~30 resources in total)
- Act as a senior technical escalation point for interpretation of standards and scheme rules, audit findings and technical nonconformities, and technical rejections and corrective action assessment.
- Support Operations and Sales teams by providing authoritative technical guidance on scheme eligibility and scope, certification pathways, and interpretation of standards and requirements.
- Engage directly with customers, as needed, to provide clear, accurate technical clarification that supports confidence in DNV certification outcomes.
- Support onboarding and authorization of new auditors, including qualification and scope approvals and scheme-specific authorization and maintenance.
- Provide ongoing technical coaching, guidance, and consistency support to auditors.
Requirements
- Bachelor’s degree or higher in food science, food technology, agriculture, biology, quality, or a related discipline.
- 5 years of experience with Food & Beverage certification schemes, including SQF and customer-driven programs (e.g., COSTCO), within an accredited certification body.
- 5 years of working knowledge of ISO/IEC 17021 and ISO/IEC 17065, with demonstrated ability to apply accreditation and scheme requirements to audit planning, review, and certification decision-making.
- Demonstrated experience leading and managing a mixed resource model, including full-time auditors, subcontract auditors, and technical reviewers.
- Proven capability to act as a senior technical authority, providing sound judgment on:
- Interpretation of standards and scheme rules
- Audit findings and nonconformities
- Corrective action evaluation and technical rejections
- Certification and risk-based decisions
- Strong written and verbal English communication skills, with the ability to provide clear, authoritative technical guidance to internal and external stakeholders
- Travel approx. 10% domestically.
Benefits
- Generous paid time off (vacation, sick days, company holidays, personal days)
- Multiple Medical and Dental benefit plans to choose from, Vision benefits
- Spending accounts – FSA, Dependent Care, Commuter Benefits, company-seeded HSA
- Employer-paid, therapist-led, virtual care services
- 401(k) with company match
- Company provided life insurance, short-term, and long-term disability benefits
- Education reimbursement program
- Flexible work schedule with hybrid/remote opportunities
- Charitable Matched Giving and Volunteer Rewards through our Impact Program
- Volunteer time off (VTO) paid by the company
- Career advancement opportunities
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