PBSC Program Manager responsible for developing and implementing legal initiatives at Jackman Law. Focused on access to justice programming and stakeholder collaboration.
About the role
- Senior Program Manager overseeing program delivery for enterprise clients at fintech d1g1t. Bridging technical teams and executive stakeholders in portfolio management within the wealth management sector.
Responsibilities
- Own end-to-end program delivery for a portfolio of enterprise wealth management clients — from kickoff through go-live and into steady-state.
- Serve as the primary escalation point for client issues, coordinating across internal teams (product, engineering, support) to resolve problems quickly and transparently.
- Build and execute project plans, defining program scope, objectives, success metrics, accounting for competing timelines, resource constraints, and shifting client priorities — keeping stakeholders informed at every turn.
- Drive strong delivery execution by anticipating, identifying, and mitigating program risks before they become incidents, and identifying dependencies; communicating clearly to executive-level stakeholders on both sides.
- Leverage your financial domain knowledge to understand client problems at a business level — not just a ticket level — and drive outcomes that matter to wealth management operations.
- Define and maintain delivery strategy, milestones, success criteria and key risks, aligned with the overall delivery roadmap.
- Define and maintain detailed program plans, status reporting, facilitate regular program meetings, executive updates, and maintain rigorous oversight of the program/project plans, ensuring timelines, milestones and dependencies are consistently up to date.
- Run structured feedback loops with clients to capture insights, drive continuous improvement, and feed learnings back into d1g1t's program methodology.
- Partner with functional leaders internally to align on priorities, adjust work queues, and ensure client commitments are met without burning out the teams behind them.
- Contribute continuously to the enhancement of the program management practices and governance frameworks.
Requirements
- 7+ years in enterprise client relationship management or large-scale IT program management — ideally within a financial institution or fintech environment.
- Deep familiarity with wealth or portfolio management as a domain: you understand the business problems your clients are trying to solve, not just the software they're implementing.
- Active PMP certification and a strong working knowledge of the SDLC — you're as comfortable in a sprint review as you are in a client QBR.
- A track record of delivering complex, multi-stakeholder projects on time, on budget, and within scope, even when priorities shift mid-stream.
- Exceptional communication skills: you can explain a complex technical risk to a CFO without jargon, and explain a client's business constraint to an engineering team without losing the nuance.
- Proficiency in modern project management tools (Asana, Notion, Slack) and the discipline to keep them current.
- Emotional intelligence, with the ability to build trust and maintain effective relationships across diverse stakeholder groups.
- Exhibits self-awareness and composure under pressure, effectively navigating conflict, providing balanced, thoughtful resolution while maintaining team alignment.
Benefits
- Competitive compensation with performance bonus and comprehensive healthcare benefits.
- Hybrid-first work policy: primarily remote with 2 days/week in-office.
- Ability to work abroad for up to 2 months per year (conditions apply).
- Fitness & wellness credit, continuing education allowance, and an Employee & Family Assistance Program.
- A genuinely collaborative culture at a fast-growing fintech where your instincts on process and client experience will actually get implemented.
Job title
Job type
Experience level
Salary
Degree requirement
Tech skills
Location requirements
Report this job
Found something wrong with the page? Please let us know by submitting a report below.
Program Manager managing Omni Channel telephony projects for Miratech, a global IT services company. Ensuring successful project delivery across systems, applications, and cross - functional teams.
Senior Program Manager overseeing TELUS' fibre market engagement and ensuring community readiness. Collaborating cross - functionally to drive brand trust and timely market launches.
Sr. Program Manager managing the transition from fibre network build to market launch for TELUS in Eastern Canada. Ensuring market readiness and coordinating cross - functional teams for successful activation.
Resuscitation Program Manager managing Heart & Stroke’s resuscitation and first aid education programs across British Columbia and Yukon. Driving growth, quality, and delivery of training services while collaborating across teams.
LP
Program Analyst – Broadridge Delivery & Governance
LinkedIn Recruiter Post
Program Analyst ensuring client interests in Broadridge initiatives, driving accountability and managing risks.
Program Manager overseeing condition assessment and rehabilitation projects for water and wastewater systems. Leading technical teams and managing complex capital initiatives in the Peel Region.
Senior Analyst, Vendor Loyalty at Loblaw driving supplier growth through targeted and personalized loyalty campaigns using data insights. Collaborating with cross - functional teams to deliver effective marketing solutions.
Complex Program Manager at Kyndryl delivering value - add transformative programs. Maneuvering complex projects and managing large - scale IT initiatives for leading businesses.
Associate Program Manager supporting patient and pharma services at Cencora. Overseeing project implementations and communication with clients across Canada.