Senior Product Manager owning PolicyCenter product strategy and delivery. Shaping cloud - based policy administration for property and casualty insurers.
About the role
- Bilingual Software Product Owner shaping TELUS Health’s integrated reporting platform. Prioritizing Agile backlogs, translating stakeholder needs, and guiding software delivery.
Responsibilities
- Master the internal system and understand complex issues underlying the team's work
- Structure and optimize the technical backlog in alignment with product strategy, technical roadmap, and business objectives
- Ensure backlog items are understood, sized, sequenced, and ready for delivery in small increments
- Maintain dialogue with end users and internal customers, gather feedback, assess satisfaction, and adapt priorities
- Translate business needs, customer feedback, and product priorities into user stories, acceptance criteria, and backlog items
- Make informed decisions and provide clear priorities to the development team
- Define sprint objectives and support progressive delivery during each iteration
- Participate in SAFe/Agile ceremonies including cycle and iteration planning, backlog refinement, demos, and inspection/adaptation
- Collaborate with senior experts to shape, refine, and deliver product capabilities
- Represent the team to internal and external colleagues, communicating progress, challenges, and impacts
- Orchestrate resources and manage multi-team dependencies and blockers
- Align expectations regarding testing, quality, usability, and delivery across teams
- Prioritize and manage critical bugs and system fixes, coordinate rapid responses to incidents, determine resolution strategies, and identify risks and blockers
- Validate that delivered work meets acceptance criteria and customer expectations
- Promote continuous improvement and Agile maturity within the team
- Collaborate with development, quality assurance, solution design, business, portfolio, and UX stakeholders to translate priorities into deliverables
Requirements
- Fluency in both French and English, oral and written
- 5+ years' experience as a Software Product Owner, Scrum Master, or similar Agile role
- Experience managing and prioritizing a team backlog using Jira, Azure DevOps, or equivalent
- Experience participating in PI planning or similar cross-team planning activities
- Interest or experience in actuarial science, pension plans, insurance, or financial services, or very strong ability to learn quickly in a complex and highly specialized technical domain
- Good understanding of Agile delivery practices
- Good understanding of the software development lifecycle, quality practices, and product delivery
- Ability to translate customer needs into clear user stories and acceptance criteria
- Ability to balance business value, technical feasibility, risk, and delivery capacity when prioritizing work
- Ability to clearly connect business objectives to backlog priorities
- Curiosity and ability to learn quickly while recognizing surrounding expertise
- Effective communication with business teams, Development, QA, and UX stakeholders
- Ability to build consensus among different perspectives and facilitate team decisions
- Strong accountability for quality, customer value, and results
- Intermediate knowledge of English is required for regular interaction with English-speaking external and internal parties and use of English IT tools
- Experience working in SAFe or large-scale Agile methodology is an asset
- In-depth knowledge of Agile tools such as Azure DevOps, Jira, or equivalent is an asset
- Experience delivering complex software products or digital solutions is an asset
- Previous experience with legacy systems or actuarial architectures is an asset
Benefits
- Inclusive culture embracing diversity
- Accommodation for applicants with disabilities during the recruitment process, as required
- Potential employment with TELUS Health, a global health and well-being provider
Job title
Job type
Experience level
Salary
Not specified
Degree requirement
No Education Requirement
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