Concepteur·rice CAO intégrant des équipements de déneigement pour le Groupe Alamo. Modélisation SolidWorks, suivi de production et amélioration de produits mécano - soudés.
About the role
- Managing TELUS Health Payvider client implementations, project governance, and delivery teams. Driving resource allocation, executive reporting, and cross-functional healthcare solution onboarding across Canada.
Responsibilities
- Oversee client project management operations for TELUS Health Payvider solutions
- Ensure successful end-to-end client implementation aligned with specifications and strategic timelines
- Lead, coach, mentor, and support Client Project Managers
- Establish and enforce project delivery frameworks, governance, standardized templates, and reporting protocols
- Manage project intake, resource allocation, capacity planning, and workload distribution
- Provide executive visibility into implementation progress, operational risks, project health, KPIs, and resource utilization
- Partner with national peer managers to align delivery strategies and optimize resourcing
- Collaborate with Sales, Product Management, Data Migration, and Customer Success to remove operational blockers and streamline handoffs
- Drive continuous improvement, standardize implementation frameworks, and implement metrics-driven feedback loops
- Evaluate and prioritize project assignments based on strategic impact and team bandwidth
Requirements
- Proven experience leading and mentoring a team of project management professionals in an enterprise environment
- 5-10 years of progressive leadership experience managing complex client implementation programs and cross-functional teams
- Bachelor's degree in Information Systems, Health Sciences, Business Administration, or equivalent practical experience
- Expertise in program and project management methodologies, project delivery standards, governance, and resource allocation models
- Strong analytical, problem-solving, and decision-making skills
- Demonstrated success in cross-functional stakeholder management with Sales, Product Management, Data Migration, and Customer Success leaders
- Exceptional executive presentation, communication, and interpersonal skills
- Customer-centric mindset with experience managing executive client relationships and onboarding expectations
- Self-directed leadership in fast-paced environments
- PMP certification is considered an asset
- Bilingual English and French is considered an asset
Benefits
- Competitive salary and bonus structures
- Minimum 3 weeks of vacation
- Flexible benefits plan
- Flexibility to work in-office, virtually or a combination of both, based on the role's requirements
- Generous company matched pension program
- Share purchase program
- Opportunity to give back to communities in which we work, live and serve
- Career growth and learning & development opportunities
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