Product Manager owning MaintainX reporting and ROI products for industrial and frontline operations. Expanding analytics from frontline managers to enterprise stakeholders and supporting up - market sales.
About the role
- Product Manager at Pharmapod focusing on medication safety and incident management. Leading product strategy and delivery in a hybrid work environment.
Responsibilities
- Own product strategy and delivery for one or more areas of Pharmapod
- Define and prioritize the roadmap, balancing patient-safety impact, regulatory obligations, enterprise customer needs, and commercial strategy
- Own discovery - spend real time with pharmacists and quality teams to understand how incidents actually get captured, investigated, and acted on
- Partner with engineering and design to ship - incident forms, risk scoring, root cause analysis tools, dashboards used by C-suite leaders at national chains
- Navigate multi-jurisdictional requirements (Ontario AIMS, US PSO, UK NHS LFPSE)
- Support business development and customer success as the product subject matter expert
- Communicate tradeoffs clearly to customers, regulators, executives, and the engineering team
Requirements
- 2 to 3 years of product management experience, ideally in enterprise SaaS
- Demonstrated ability to lead cross-functional teams through complex problems without formal authority
- Strong communication skills with technical and non-technical audiences including clinicians, executives, and regulators
- Experience taking a product from concept through launch and iteration, ideally in a domain where the cost of a bad decision is real
- A bias toward understanding the underlying workflow
- Strong candidates may also have Healthcare, pharmacy, or health-tech experience or a clinical background
- Experience with regulated data environments (HIPAA, PSQIA, ISO 27001, SOC 2)
- Familiarity with patient safety frameworks (root cause analysis, just culture, SMART actions)
Benefits
- Hybrid work environment
- Equal opportunity employer
- Commitment to diversity and inclusion
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