Product Manager at Pharmapod focusing on medication safety and incident management. Leading product strategy and delivery in a hybrid work environment.
Responsibilities
Own product strategy and delivery for one or more areas of Pharmapod
Define and prioritize the roadmap, balancing patient-safety impact, regulatory obligations, enterprise customer needs, and commercial strategy
Own discovery - spend real time with pharmacists and quality teams to understand how incidents actually get captured, investigated, and acted on
Partner with engineering and design to ship - incident forms, risk scoring, root cause analysis tools, dashboards used by C-suite leaders at national chains
Navigate multi-jurisdictional requirements (Ontario AIMS, US PSO, UK NHS LFPSE)
Support business development and customer success as the product subject matter expert
Communicate tradeoffs clearly to customers, regulators, executives, and the engineering team
Requirements
2 to 3 years of product management experience, ideally in enterprise SaaS
Demonstrated ability to lead cross-functional teams through complex problems without formal authority
Strong communication skills with technical and non-technical audiences including clinicians, executives, and regulators
Experience taking a product from concept through launch and iteration, ideally in a domain where the cost of a bad decision is real
A bias toward understanding the underlying workflow
Strong candidates may also have Healthcare, pharmacy, or health-tech experience or a clinical background
Experience with regulated data environments (HIPAA, PSQIA, ISO 27001, SOC 2)
Familiarity with patient safety frameworks (root cause analysis, just culture, SMART actions)
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