AI/ML Product Manager leading AI/ML product strategy and roadmap at Vanguard. Collaborating with diverse teams to deliver impactful solutions for clients.
About the role
- Director of Product leading product strategy and AI development at Toolbx, a software platform for the lumber and building materials industry. Own roadmap, execution, and cross-functional collaboration.
Responsibilities
- You’ll own the roadmap, the execution, and the outcomes.
- You’ll also be the person running discovery calls with dealers, prototyping solutions, and going deep on a thorny integration problem when the situation calls for it.
- You’ll design the system that gets it done, using AI agents and automation alongside your team to maximize output.
- This is a player-coach role with a builder’s mindset.
- You’ll report directly to the VP, Strategy & Partnerships and manage a small product team, working alongside a tight-knit cross-functional group spanning engineering, customer success, design, and commercial.
- You’ll be measured on product velocity and outcomes, not headcount.
- Define and drive the roadmap across Toolbx’s core platform, ordering, payments, catalog, integrations, and AI capabilities.
- Translate market signals, dealer feedback, and internal data into a sequenced plan that balances near-term wins with durable platform value.
- Lead discovery, prototype solutions, and ship features from concept to launch.
- Your team looks to you to model what great product work looks like in an AI-native company.
- Travelling to meet customers face to face is expected.
- You’ll own the product surface for Toolbx’s AI-powered ordering automation (AIOA).
- You’ll own the platform to ERP integration strategy across our dealer ecosystem.
Requirements
- 8+ years in product management, with meaningful time in complex B2B SaaS or vertical software platforms
- 3+ years managing PMs, you’ve grown people, not just shipped features
- A track record of owning outcomes, not just outputs. You can point to metrics that moved because of decisions you made
- Hands-on with AI product development, you know what’s real, what’s hype, and how to ship AI features that earn user trust over time
- Experience building AI-assisted workflows for your own team’s operations not just shipping AI features for customers. You’ve used agents, automation, or AI tooling to multiply your team’s output and accelerate product-to-engineering handoffs.
- Integration fluency, you’ve navigated ERP, payments, or similarly complex third-party ecosystems and know how to scope without blowing up delivery
- Strong discovery instincts, you talk to customers regularly and your roadmap shows it
- Exceptional written communicator, your specs are clear, your reasoning is traceable, and your executive updates don’t require a decoder ring
- Bias for action; discomfort with ambiguity is disqualifying. You make calls with imperfect information and own the results
- Systems thinker you see a product org as a set of workflows to be designed and optimized, not just a team to be managed. You look at how product and engineering collaborate and ask “what can I automate, accelerate, or eliminate?”
- Flexibility to travel regularly to interface with our customers at their locations
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