Organizational Development Specialist at Scarborough Health Network designing and implementing learning programs. Collaborating with diverse stakeholders to enhance employee engagement and leadership effectiveness.
About the role
- Training & Development Consultant for Toronto's Transportation Services division. Leading workforce projects and training initiatives to enhance organizational performance.
Responsibilities
- Identifies training and development needs within the organization through consultation and collaboration with internal and external resources.
- Develops and implements plans for complex training projects.
- Ensures contingencies, identifies problems and takes action.
- Implements detailed plans and recommends policies/procedures regarding program specific requirements.
- Involves in the design and development of e-learning content/curriculum for specific learning programs.
- Conducts research into assigned area ensuring alignment with emerging adult learning practices.
- Designs and delivers training in response to outcomes of analysis and evaluation of divisional statistics and policies/procedures.
- Utilizes a variety of training methodologies, techniques, concepts, learning tools and practices.
- Provides on-site training, facilitation, and support for new technologies, business impacts, legislation, health & safety, etc.
- Creates divisional, sectional or team specific learning content for a variety of delivery methods.
- Develops and conducts training evaluations and related activities.
- Monitors vendor performance to ensure training services are carried out as specified.
- Ensures all training provided is documented in the City's online learning inventory.
- Supervises, motivates and trains assigned staff.
- Coordinates with Corporate People & Equity regarding training relating to Occupational Health & Safety and Organizational Development and Learning.
- Consults and works with provincial and divisional subject matter experts to create training curricula.
Requirements
- Post-secondary education in Training & Development, Adult Education, and eLearning, or an equivalent combination of education and/or relevant experiences.
- Considerable experience designing, delivering, and evaluating training courses, programs and curricula.
- Considerable experience facilitating training sessions tailored to diverse audiences.
- Considerable experience conducting training needs analysis and developing and presenting training business cases/proposals to senior leadership.
- Considerable experience using applications and systems to create e-learning modules, including authoring tools and multimedia tools for graphic, audio, and video development.
- Strong written and verbal communication skills with excellent interpersonal skills.
- Analytical and critical thinking skills to evaluate and make recommendations.
- Developed organizational skills and project management skills with the ability to handle multiple projects simultaneously.
- Fundamental knowledge of organizational effectiveness principles.
- Knowledge in introducing eLearning best practices, governance frameworks and learning technology to move from a traditional learning environment to a blended learning culture.
- Knowledge of applicable city policies, collective agreements and legislation in the areas of Employment, Occupational Health and Safety and Human Rights.
- Expertise in using collaboration/instant messaging tools and demonstrated competence using Microsoft Office Suite.
- Ability to support the Toronto Public Service values to ensure a culture that champions equity, diversity and respectful workplaces.
Benefits
- Non-Union
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